SUPPORTER INFORMATION: WOLVES V BURNLEY

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Information for supporters travelling to Molineux

2024-08-27T13:02:00.000Z

SUPPORTER INFORMATION: WOLVES V BURNLEY

Information for supporters travelling to Molineux

2024-08-27T13:02:00.000Z

Information for supporters travelling to Molineux

Burnley travel to the midlands on Wednesday night to face Wolves in the second round of the Carabao Cup.

For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800, select option 1 or email ticketoffice@burnleyfc.com.

If you have an issue with your ticket or misplace it prior to the game, we advise contacting the Club and we will discuss options with you. Any collections will be from Wolverhampton Wanderers main Ticket Office located in the corner of the stadium, between the Stan Cullis and Billy Wright stand.

Address: Molineux Stadium, Waterloo Road, Wolverhampton, WV1 4QR

By Car

By road from the North

Exit M6 at junction 12. At island take third exit onto A5 for Wolverhampton. At the next island turn left onto A449. After six miles the A449 passes under the M54. Carry straight on and at the sixth island (Five Ways) take the third exit onto Waterloo Road. Molineux is one mile straight on.

By road from the Southeast

Exit M6 at junction 10. Take A454 via Willenhall to Wolverhampton Ring Road. At first Ring Road island, take the fourth exit (A449 to Stafford). Straight on at next two sets of traffic lights. Filter right at third set of lights into Waterloo Road. Molineux is 500 yards on the right.

By road from the Southwest

Exit M5 at junction 2. Follow the signs for Wolverhampton on the A4123 for eight miles to the Ring Road. Turn left on Ring Road, following signs for Molineux. Take second exit at next two islands, pass Banks’s Brewery and swimming baths on left and then turn left at next set of traffic lights. Molineux is 500 yards on the right.

Parking

Car parking can be booked for each game through the Club’s ticketing website: eticketing.co.uk/wolves. Molineux is located close to the city centre and a range of council and privately run carparks can be found here: City centre car parks | City Of Wolverhampton Council.

Organised Coaches

Faulkland Street is the nearest coach parking: 0.7km / 10 minute walk to Molineux.

Coaches booked in advance will usually park on Faulkland Street, please check with the coach provider prior to departing.

Road closure information

A number of road closures around the stadium as part of spectator safety measures will affect supporters on matchdays.

Waterloo Road

Will be closed from the roundabout leading to Asda up to the traffic lights at Newhampton Road from 90 minutes before kick-off up until a period at the discretion of the Matchday Safety Officer at the end of the game, (expected to be between 15 and 30 minutes).

Molineux Street / Sir Jack Hayward Way

These roads will be closed from one hour before kick-off up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes).

Whitmore Hill

Whitmore Hill closes 30 minutes prior to kick-off.

By Train

Wolverhampton Train Station is the nearest: 1.1km / 15 Minute walk to Molineux. West Midlands Trains operates high-speed trains to and from London and regional train services across the West Midlands https://www.tfwm.org.uk/.

By Bus

Wolverhampton Bus Station is the nearest: 1km / 12 Minute Walk to Molineux. Buses to Wolverhampton are available from various locations across the West Midlands. Coaches to Wolverhampton are available from various locations across the UK Local Bus Services | NX Bus West Midlands.

By Plane

Birmingham Airport is the nearest airport just 50 kilometres from Wolverhampton and is easy to get to by most forms of transport. The quickest and cheapest way to get from the airport to Molineux Stadium is via train which runs between the airport and Wolverhampton Railway Station every 30 minutes during the day. The journey takes less than 30 minutes and costs around £5 for an adult single.

Entering the Stadium

Supporters will only be able to gain entry to the stadium using the turnstile block designated on their ticket.

Supporters will be searched at the turnstile prior to entering the stadium. No searching will be carried out on children (U14) unless there is a specific threat to the safety of others and then only with the child’s permission and if possible, with a parent or carer present.

Re-Admittance

Molineux operates a no re-entry policy. If you must leave the stadium for any reason, you will not be permitted to re-enter.

Food & Drinks

Several food and drink options are available at locations around the stadium and inside of the stadium.

Payment Options

Supporters are reminded that Molineux is a cashless stadium and only card payment will be accepted at food and drink outlets inside the stadium.

ATMs

ATMs can be found at Asda which is a 1-minute walk from the Stan Cullis stand. Please note that Molineux is a cashless stadium.

Smoking & Vaping

Smoking and vaping is not permitted inside Molineux, this includes both the stadium bowl and concourse areas.

Fan Services

If you require any assistance ahead of matchday or on the day itself, you can contact the Fan Services team who are based at Molineux.

Fan Services are available on 01902 810485 between 10am and 5pm Monday to Friday and up until 2 hours before kick-off on matchday. They are also available on email at fanservices@wolves.co.uk with emails monitored up until kick-off on matchday.

Supporters can also chat with a Fan Services advisor by using the chat icon at help.wolves.co.uk. Chat is available between 10am and 5pm Monday to Friday.

Burnley supporters...don’t forget to keep your eyes out for our familiar travelling safety stewards at Wolves!

The stewards on Wednesday will be Matthew Ragnal, Qasim Nawaiz, Assim Nawaiz and Kamran Khan.

You’ll spot them, as always, in their red jackets with Burnley badges.

They’re there to help and support YOU if you need them - or just a regular, friendly face to keep you reassured and answer any questions you may have!

Burnley Football Club wish to take the opportunity to remind all supporters travelling to the match on Wednesday and in the future, that the Club is committed to the standards, values and expectations set out by our internal values, the EFL, the Football Association and Kick It Out.

Burnley FC is One Club for All and we pride ourselves on being open, diverse and welcoming to everyone. Discrimination has no place in football, and we have a zero-tolerance approach to any supporter found breaching our Supporter Code of Conduct.

We will not tolerate any form of hate speech, offensive chanting or discriminatory behaviour, whether physical or verbal, from any supporters at home, away; while travelling to or from Club matches or events; or on social media or digital platforms. The Club will always take the necessary steps to eliminate such unacceptable behaviour; and the individual concerned will be subject to a sanction from the Club and may face arrest and subsequent prosecution.

We urge all travelling supporters to ensure they represent our football club in a positive manner.

We thank you for your cooperation.

Bags

Bags larger than an A4 size will not be permitted inside the stadium. Unfortunately, there is not a luggage storage facility at Molineux.

Flags & Banners

Flags and banners are permitted inside the stadium providing they are no larger than 150cm at their widest or longest section, permission from the club must be granted for flags larger than 150cm in size. The obstruction of gangways, access & exit routes, entrances, signage and stairways is prohibited.

Discrimination Reporting

Discrimination and antisocial behaviour will not be tolerated at Molineux. Supporters who witness this kind of behaviour should speak to their nearest steward or send details to 07723 479 887 starting their message with WOLVES.

Safeguarding

Wolverhampton Wanderers strive to ensure that children, young people and vulnerable adults are treated with respect. Wolves want to create a positive environment that is supportive, warm and welcoming. More information on safeguarding at Wolves is available at Safeguarding | Policies | Club | Wolverhampton Wanderers FC (wolves.co.uk ).

Ground Regulations

Supporters attending Molineux should make themselves familiar with the ground regulations which are available at Policies | Club | Wolverhampton Wanderers FC (wolves.co.uk ).

What Can't I Bring into the Stadium?

Glasses

Glass Bottles

Drink Cans

Gas Canisters

Smoke Canisters

Fireworks / Flares

Knives

Tools

Spiked umbrellas

Large radio sets

Darts

Air Horns

Laser Devices

Hearing Loops

Portable hearing loops are situated in concourse areas, ticket offices, superstore, reception and in the hospitality area.

Audio Description Commentary

Audio description, with specialist commentators is available to be booked for fixtures at Molineux. To book or for further information, please contact the Fan Services team on fanservices@wolves.co.uk.

Food Areas

The stadium has a wide range of food options available, with both vegan and vegetarian alternatives provided.

If you have any allergies or intolerances, Wolves have QR codes set up around the concourse areas which can be scanned with further information provided on allergens throughout all the products that are available.

There are braille, large print and easy read menus available on each kiosk.

Dedicated stewards are available to assist in all accessible areas of the ground.

BSL Matchday Interpreters

Wolverhampton Wanderers offer support to Deaf supporters who use British Sign Language to communicate. Interpreters are present on a matchday and available if needed in the Ticket Office, Megastore and Fan Zone. Please ask a steward to request an interpreter to come to your location.

Licensed Standing

Licensed standing is in place in various areas of the ground and will be highlighted to you in the ticket purchasing process.

Licenced standing can be found for away supporters (subject to change depending on the allocation) in NL6, NU6 and NU7 in the Stan Cullis Stand. Along with the back three rows in the Steve Bull Lower, on Rows on M, N and P. There’s a code of conduct with specific requirements in relation to licensed standing, this can be found on the Official Website.

Note: In all other areas supporters are not permitted to stand in any seating area whilst play is in progress. Persistent standing in seated areas other than licensed standing areas whilst play is in progress is strictly forbidden and may result in ejection from the ground.

Accessibility Stewards

Dedicated accessible stewards are available throughout the stadium. They wear a dark blue vest that says disabled liaison steward. To request assistance please contact your nearest steward who can radio for the assistance.

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