SUPPORTER INFORMATION: TOTTENHAM HOTSPUR V BURNLEY
Information for supporters travelling to Tottenham Hotspur Stadium
SUPPORTER INFORMATION: TOTTENHAM HOTSPUR V BURNLEY
Information for supporters travelling to Tottenham Hotspur Stadium
Information for supporters travelling to Tottenham Hotspur Stadium
Information for supporters travelling to Tottenham Hotspur Stadium
Information for supporters travelling to Tottenham Hotspur Stadium
Information for supporters travelling to Tottenham Hotspur Stadium
Information for supporters travelling to Tottenham Hotspur Stadium
Information for supporters travelling to Tottenham Hotspur Stadium
Scott Parker's men travel to Tottenham Hotspur for their Premier League season opener.
For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800, select option 1 or email ticketoffice@burnleyfc.com.
If you have an issue with your ticket or misplace it prior to the game. Any duplicate ticket requests must be sent to Tottenham Hotspur by the Burnley FC box office.
By Car
Driving is not advised. A large Controlled Parking Zone (CPZ) is in operation and the roads surrounding the stadium are generally closed before, during and immediately after a match.
For a full overview to help you plan your journey, including information on accessible transport, click here.
Road Closures
Please note that some roads closest to the stadium are closed before, during and after a match to make it safe for fans, local residents and businesses, and for emergency access to the area. On matchdays, general traffic will not be able to access parts of the High Road between White Hart Lane and Lordship Lane/Lansdowne Road from two hours before and up to one hour after the match.
The Big Parking is a parking provider for Tottenham Hotspur and spaces can be pre-booked here.
It is highly recommended that fans pre-book in a safe and secure car park to avoid fines, particularly if they are not familiar with the area. 
Accessible Parking
There are six Blue Badge car parking spaces available for visiting supporters. To request a space, please contact the Club, who will then confirm to Tottenham Hotspur who is eligible. Parking permits will be issued via email in advance of the matchday. Parking permits must be printed and displayed in your vehicle alongside your Blue Badge at all times.
By Train
Tottenham Hotspur Stadium is a public transport destination within walking distance of four train stations.
White Hart Lane
  • London Overground services operate from Liverpool Street, Enfield Town and Cheshunt stations. The station is fully accessible and is approximately a five-minute walk to the stadium.
Northumberland Park
  • Greater Anglia services operate from Liverpool Street, Cambridge and Stansted Airport. The station is fully accessible and is approximately a 10-minute walk to the stadium.
Tottenham Hale
  • Greater Anglia services operate from Liverpool Street, Cambridge and Stansted Airport). The station is also served by the Victoria line on the London Underground. The station is fully accessible and is approximately a 25-minute walk to the stadium.
Seven Sisters
  • Victoria line and London Overground services operate from this station, which is approximately a 30-minute walk to the stadium. The station does not have step-free access.
Directions
Tottenham Hotspur have installed navy and yellow on-street wayfinding signage from all four train stations to the stadium, in conjunction with innovative on-site digital stadium signage.
Please note, the Victoria line will be especially busy on matchdays, particularly for weeknight matches before the game when fans will be travelling at the same time as commuters are travelling home.
To manage congestion and safety, before midweek games it may occasionally be necessary for Victoria line trains not to stop at Seven Sisters. If so, you will then be able to get off at Tottenham Hale and walk to the stadium from there. Tottenham Hale is a shorter walk to the stadium than Seven Sisters.
Your journey may be less crowded if you can avoid the Victoria line. Travel as early as possible before kick-off and try to avoid peak times if you can.
Post Match
Post-match queuing systems are in operation at all four stations. Please take note of directional signage and the advice of stewards as you are leaving the stadium.
North and Southbound queue locations are highlighted in the Stations Map Overview via this link.
By Coach
All official and unofficial coaches will drop-off and pick-up from Zone A (West Road) or Zone B (Brantwood Road).
Wayfinding signage will direct you from the coach parks to the stadium. Other coach parks will be used if the away attendance increases for a particular fixture. All coach drivers will need a coach parking permit in order to park in these coach parking zones.
To obtain a permit, please contact supporterservices@tottenhamhotspur.com as soon as possible.
By Bus
The stadium is well-served by Transport for London buses that run as usual across Haringey on matchdays, with the High Road routes subject to diversion due to the road closures.
All Transport for London buses are fully accessible with at least one wheelchair accessible space on each bus and priority seats. Assistance dogs can travel on all services.
You can access the bus route map below:
BUS ROUTE MAP
By Taxi
Due to road closures, fans will not be able to be dropped off and picked up close to the stadium. If you need to use a taxi, we recommend you have it drop you off or pick you up at least a 15-minute walk away from the stadium.
Stadium Plan
Visiting supporters are accommodated in Blocks 114-118 in the North-East corner of the stadium which are accessed via Entrance 11 and 12. Visiting supporters should approach the stadium via Worcester Avenue.
Entering the Stadium
All fans will go through “airport style” security checks and bag searches. We strongly advise supporters not to bring a bag into the stadium - however, the following bags will be permitted following a search:
Clear carrier bags with a maximum size of 30cm long x 30cm high (Personal bags that do not meet the criteria must not be put inside these bags)
Personal bags of A4 size or smaller (21 cm long x 30cm high)
Please note, laptops sleeves are permitted provided they are no larger than 37cm x 31 cm. You may have to queue for longer if you choose to bring a bag.
Attending with children
All supporters who enter the stadium are required to have an individual ticket and seat. For avoidance of doubt, this includes babies in arms. Any persons under the age of 14 must be accompanied by a responsible adult.
Lost children
If you become separated from your child, please notify the nearest steward immediately, providing as much detail as possible (name, age, appearance, place last seen).
Baby Changing Facilities
Baby changing facilities can be found on Level 2 of the visitors’ section on the concourse outside Block 234.
Push Chairs
There are no facilities within the Tottenham Hotspur Stadium for storing push chairs.
Prohibited & Lost Items
For a comprehensive list of prohibited items, please visit ASK SPURS for further information.
Lost Property
Any lost property will be held within a 24-hour security office on the ground floor of the North West corner of the stadium.
Flags & Banners
Tottenham Hotspur welcome supporters who wish to bring flags and banners to matches at the stadium.
Flags or banners should be no more than 250cm in size at their widest or longest section and flagpoles must be no greater than 1m in length.
Flags or banners must not obstruct gangways, access routes, exits and entrances, health and safety signage and stairways. It is politely asked that any flags or banners displayed do not obscure the banner in support of Tottenham Hotspur’s  LGBTQ+ fanbase, positioned above the tunnel in the North East corner of the stadium.
The Club reserves the right to deny permission or confiscate flags and banners if they are above an acceptable size, compromise public safety or obscure someone’s view or a camera position.
Stadium Facilities
Food & Drinks
You will find Touchline Grills and Tap Inns within the visitors’ section, open two hours before kick-off. A wide selection of beers, soft drinks and food is available.
View the meu below:
Food and Drink | The Stadium | Tottenham Hotspur
Cashless Stadium
Cash is not accepted anywhere in the stadium or its surrounding campus. Cashless payments increase speed of service and improved hygiene as staff won’t be handling cash. We accept all major debit and credit cards and mobile payments such as Apple Pay & Google Pay.
Smoking & Emergency Evacuation
Smoking and the use of e-cigarettes is not permitted anywhere within the stadium and its surrounding campus.
In the unlikely event that we should have to evacuate the stadium, please adhere to the advice given by front line staff and on the public-address system.
First Aid
First aid rooms are clearly signposted on the concourses. In a medical emergency, fans should notify the nearest steward for assistance.
Accessible Entrance
The Accessible Entrance for away supporters is Entrance 11a. There is an accessible lift adjacent to the matchday ticket office for visiting supporters that will take you from street level to the Entrance.
Ahead of the fixture, the Access team will contact your Club to confirm how many supporters require audio descriptive commentary and radio assistive hearing loops.
Once the Club is aware of the demand, they will equip this Entrance with the devices required. On entry to the stadium, stewards will be able to assist you with signing for the equipment. All equipment should be returned to Entrance 11a post-match.
Accessible Toilets
There are three accessible toilets in the visitors’ section, all of which can be accessed with a RADAR key (Please speak to a Steward if one is required).
There are also Changing Places toilets available within the stadium. Please advise Tottenham Hotspur staff at the game if this facility is required so they can give you access.
There is a dog spending area outside Entrance 11, adjacent to the accessible lift. Please advise stewards prior to the game if this facility is required.
Low Counters
All food and drink concessions are fitted with lowered counters and hearing loop systems.
Viewing Areas
The visitors’ section is in the North East Corner of the stadium, Blocks 114 – 118 and Block 234.
Blocks 114, 115 and 118 have a selection of easy access seats for ambulant disabled supporters.
Block 234 has 26 wheelchair accessible spaces where visiting supporters can be accompanied by personal assistants.
These numbers can increase subject to competition rules, where allocations may be higher.
Burnley supporters...don’t forget to keep your eyes out for our familiar travelling safety stewards at Tottenham Hotspur. You’ll spot them, as always, in their red jackets with Burnley badges. The travelling stewards on Saturday will be Marcus, Matthew and Qasim.
They’re there to help and support YOU if you need them - or just a regular, friendly face to keep you reassured and answer any questions you may have!
Supporter Information from Burnley Football Club
Burnley Football Club wish to take the opportunity to remind all supporters travelling to the match on Saturday and in the future, that the Club is committed to the standards, values and expectations set out by our internal values, the Premier League, the EFL, the Football Association and Kick It Out.
Burnley FC is One Club for All and we pride ourselves on being open, diverse and welcoming to everyone. Discrimination has no place in football, and we have a zero-tolerance approach to any supporter found breaching our Supporter Code of Conduct.
We will not tolerate any form of hate speech, offensive chanting or discriminatory behaviour, whether physical or verbal, from any supporters at home, away; while travelling to or from Club matches or events; or on social media or digital platforms. The Club will always take the necessary steps to eliminate such unacceptable behaviour; and the individual concerned will be subject to a sanction from the Club and may face arrest and subsequent prosecution.
Burnley Football Club has a zero-tolerance policy for fans entering the playing area and, as a result, any supporter who does so will be issued with a lifetime ban with immediate effect.
We urge all travelling supporters to ensure they represent our football club in a positive manner.
We thank you for your cooperation.
Reporting Poor Behaviour
Tottenham Hotspur FC treats anti-social behaviour seriously and expects all supporters to treat everyone with respect.
If you witness any of the following, please send a text anonymously to 07537404821 - within your message please identify the location in which the bad behaviour is taking place (BLOCK, ROW, SEAT) in order for the safety officer to view the incident via the extensive cameras around the stadium, a team may also attend:
FOUL (language & behaviour)
ABUSE (abusive behaviour)
RACISM (racist chanting & shouting)
SEXISM (sexist comments or chanting)
HPH (homophobic chanting)
DRINK (drinking alcohol in view of the pitch)
SMOKE (smoking in the stadium)
STAND (persistent standing)
PYRO (use of or intended use of any pyrotechnic or smoke bomb)
Other (please specify)
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