SUPPORTER INFORMATION: BRISTOL CITY V BURNLEY

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Information for supporters travelling to Ashton Gate

2024-11-21T19:00:00.000Z

SUPPORTER INFORMATION: BRISTOL CITY V BURNLEY

Information for supporters travelling to Ashton Gate

2024-11-21T19:00:00.000Z

Ticket details for our game at Ewood Park

Scott Parker's men face Bristol City on Saturday lunchtime in the Sky Bet Championship.

For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800, select option 1 or email ticketoffice@burnleyfc.com.

Address: Ashton Gate, Ashton Road, Bristol, BS3 2EJ

By Car

From M5: Leave the M5 motorway at junction 18, travel along the Portway (A4) following the signs for Bristol Airport/Taunton (A38). Over the swing bridge (Brunel Way), branching left into Winterstoke Road, and left again at the traffic lights for Ashton Gate for the Ashton Road car park or continue along the A3029 and turn left at the next roundabout for the Winterstoke Road car park.

From M4: At junction 19, exit onto M32 towards Bristol. Continue on A4032. Turn left at A4044/Bond Street. Continue to follow A4044. At Temple Circus Gyratory, take the 2nd exit onto A4/Templegate. At the roundabout, take the 2nd exit onto A370/York Road. Continue to follow A370. Go through one roundabout. Slight left to merge onto Brunel Way. Take the next left at traffic lights for Ashton Gate. This route directs through the City Centre and journey time can be significantly increased due to traffic. Travelling along the Portway via the M5 is often quicker. For the Portway, leave the M4 at junction 20 and join the M5 South-bound, then follow the above directions for M5.

By Train

Ashton Gate is well served by local and national rail services.

Bristol Temple Meads Mainline station with trains running directly to most parts of the UK, including Wales and Scotland. A 40-minute walk from Ashton Gate Stadium or use matchday Service AG3.

Parson Street Serves much of Somerset, South Wales and Bristol (journey time to Temple Meads approximately 5 minutes). Please note Parson Street does not have step-free access. A 15-minute walk.

By Bus

Ashton Gate is well connected to Bristol and surrounding areas by an extensive public bus network.

The easiest way to plan your route is the TravelWest Journey Planner. Many services across Bristol are operated by First Bus – you can find more information on their routes, timetables and fares here.

The stadium is also served by the M2 Long Ashton Park & Ride MetroBus route which is just a nine-minute walk from the stadium. For routes, timetables and fares please click here.

Please note the M2 service currently does not operate on Sundays or public holidays and the last service towards Temple Meads and the city centre on Monday to Friday departs the Ashton Gate stop at 20:50.

Official Parking

Bristol City's official onsite parking is available at either Winterstoke Road Car Park or the old Wickes unit, accessible via Winterstoke Road.

These parking sites are operated by YourParkingSpace and should be booked in advance at www.yourparkingspace.co.uk.

You will need your booking confirmation on the gate to display to matchday stewards. Please check your booking confirmation for which site you have been allocated a space.

Car Park Postcodes:

Wickes Car Park, BS3 2LF

Winterstoke Car Park, BS3 2LQ

Unofficial Parking

Ashton Event Parking, Clanage Road, Bower Ashton, BS3 2JX. Online advanced booking from £17.50 per car, 10 minute walk. DJ Matchday Parking, Cala Trading Estate, Ashton Vale Road, BS3 2HA. £10 per car, 5 minute walk. The Big Parking, Hotwells Lane, Kennel Lodge Rd, Bristol, BS3 2JT. £10 per car, 15 minute walk.

Other car parks can be found by clicking here.

The stadium has four concourses for home fans (Dolman Stand, South Stand and Upper and Lower Lansdown Stands) and one reserved for away fans (the Atyeo Stand).

The Lansdown Stand is a double-tiered stand and has four levels. Levels 1 (Ground Floor) and Level 4 are accessible to general admission, while Levels 2 and 3 are reserved for hospitality guests.

The turnstile listed on your ticket will be closest to your seat.

Please note, once you enter via the turnstiles you will not be permitted to leave and re-enter. Please take this into consideration when planning your visit.

Ashton Gate is a fully cashless stadium for increased speed of service and improved hygiene.

Food and Drink

There are a wide range of bars and food outlets located around the stadium both inside the concourses and outside in the Fan Village.

Burnley supporters...don’t forget to keep your eyes out for our familiar travelling safety stewards at Bristol City!

The stewards on Saturday will be Marcus, Matthew and Kamran. You’ll spot them, as always, in their red jackets with Burnley badges.

They’re there to help and support YOU if you need them - or just a regular, friendly face to keep you reassured and answer any questions you may have!

Bristol City and Ashton Gate stadium is committed to ensuring that all supporters that visit Ashton Gate have a safe and enjoyable experience.

If you see or hear any racist, homophobic or any other abuse around the stadium, please report it to the club's text line on 07770 736 047.

Please try and leave your bags at home. Only bags that comply with the Bag Policy will be permitted entry into the stadium. No left luggage/bag drop facilities are available at the stadium.

Please note that umbrellas are among the items not permitted into the stadium.

Find the full list of prohibited items here.

Supporter Information from Burnley Football Club

Burnley Football Club wish to take the opportunity to remind all supporters travelling to the match on Saturday and in the future, that the Club is committed to the standards, values and expectations set out by our internal values, the EFL, the Football Association and Kick It Out.

Burnley FC is One Club for All and we pride ourselves on being open, diverse and welcoming to everyone. Discrimination has no place in football, and we have a zero-tolerance approach to any supporter found breaching our Supporter Code of Conduct.

We will not tolerate any form of hate speech, offensive chanting or discriminatory behaviour, whether physical or verbal, from any supporters at home, away; while travelling to or from Club matches or events; or on social media or digital platforms. The Club will always take the necessary steps to eliminate such unacceptable behaviour; and the individual concerned will be subject to a sanction from the Club and may face arrest and subsequent prosecution.

We urge all travelling supporters to ensure they represent our football club in a positive manner.

We thank you for your cooperation.

Safeguarding

If you have any concern regarding safeguarding, please click here to report a Safeguarding Concern or email safeguarding@bristol-sport.co.uk or alternatively, you can call the Safeguarding Team on 07880 140411.

All supporters who enter the stadium are required to have an individual ticket and seat including babies.

All children under the age of 14 must be accompanied by a responsible adult.

If you are attending the stadium with young children we recommend that they wear a wristband that can be collected at the turnstiles (upon request) or can be collected from the Information Area situated on the South Stand/Lansdown corner concourse near A8/S17/S16 (see map) .

Should you be separated from your child please notify the nearest steward immediately or contact the Safeguarding Team on 07880 140411.

Bristol City operates a specific ticketing policy for supporters with additional needs and will ensure that there is no discrimination between those with additional needs and people with differing impairments.

The club recognises not all of its facilities are fully accessible to supporters with additional needs and confirms that it is committed to making the necessary reasonable adjustments, described by the Equality Act and its relevant codes of practice to ensure full compliance with the legislation.

For further accessibility information please contact Gareth Torpy our Disability Access Officer. – gareth.torpy@bristol-sport.co.uk | 0117 963 0600.

Find Bristol City's Accessibility Policy here.

Supporter Liaison Officer – Jerry Tocknell

You can contact Jerry at: slo@bcfc.co.uk | 0117 963 0600 | @BristolCitySLO on X.

Supporter Services

If you have any specific enquires ahead of your visit to Ashton Gate, please email Supporter Services at supporterservices@bristol-sport.co.uk or call 0117 963 0600.

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