SUPPORTER INFORMATION: BIRMINGHAM V BURNLEY

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Important information for travelling supporters

2022-10-18T16:00:00.000Z

SUPPORTER INFORMATION: BIRMINGHAM V BURNLEY

Important information for travelling supporters

2022-10-18T16:00:00.000Z

Important information for travelling supporters

The Clarets are on the road again midweek, with a trip to Birmingham City.

If you are making the journey to St Andrew's stadium, take a look at Birmingham City's Away Fan Guide.

Address: St. Andrew’s Stadium, Cattell Road, Birmingham, B9 4RL

Stadium access

Supporters will enter the away fans’ car park from the Coventry Road/Cattell Roadside of the stadium. This road will be closed to all vehicles from one hour before kick-off.

Turnstiles

Turnstiles open 1 hour 30 mins before kick-off.

Information for disabled supporters

The Club has a strong working relationship with its disabled supporters and is fully committed to their needs and ensuring their matchday expectations are met. Please find below all the information you should require.

The only available disabled parking provided by the Club for visiting supporters is located on the away car park on the Coventry Road and is allocated on a ‘first-come, first-serve basis’.

Admission is only permitted on this car park up until one hour before kick-off.

Away supporters are advised to contact Aamir Javaid, Ticketing Manager, prior to the match to ensure that their name is left on the car parking list on the visitors’ car park gate. Please contact Aamir Javaid by phone on 0121 772 0101 option 2 or via email at aamir.javaid@bcfc.com.

(Please note: supporters are expected to produce their blue/orange disabled parking badge upon arrival at the stadium).

Matchday commentary

Commentary headsets for visually impaired supporters are available upon request. These headsets can be used in any seat in the ground. The headsets are available upon request prior to the match via the Ticket Office.

Assistance dogs

Visually impaired supporters wishing to attend a match aided by their guide dog should contact the Ticket Office for all relevant information.

Induction loops

Induction loop equipment is available at St. Andrew’s and is available upon request. To request equipment please contact the Ticket Office.

Matchday Disability Liaison Officer

We have a dedicated match day Disability Liaison Officer ready to assist all disabled supporters visiting St. Andrew’s.

Refreshments

We would not recommend visiting any of the pubs near the stadium as an away fan. There is a beer van outside the away end as well as the usual concourses inside. St. Andrew’s is a completely cashless stadium.

Concourse catering

Refreshments are available in the Away Supporters’ concourse. A range of pies, burgers, hot dogs and chocolate. Alcoholic* and soft drinks can also be purchased for consumption in this area.

By Car

Birmingham City Football Club is situated just off the Coventry Road (A45) in Small Heath.

From the M6 - come off the motorway at Junction 6, join the A38 Aston expressway and then leave this at the second exit signposted Ringroad. From here follow signs to Birmingham City FC.

From M42 - come off the motorway at Junction 6 and follow the A45 into Small Heath, Birmingham City Football Club is located on the left-hand side on Cattell Road.

Sat Nav - Please note the main stadium entrance is on Cattell Road. Our postcode is B9 4RL.

Match Day Parking - Unfortunately there is no designated away supporter parking available at the ground; however, street parking is available at the owner’s risk in the vicinity of the ground. There is no stadium parking available other than that which has been pre-booked.

Road Closure

A Road closure beginning at the bottom of Coventry Road that continues all the way to the Garrison Lane junction on Cattell Road is in force. The closure will come into effect one hour before kick-off. It will be in force again 15 minutes before the final whistle and will last roughly 45 minutes.

Getting to the stadium by public transport

By Bus

A number of buses stop outside or near to the ground. From Birmingham City Centre, the following buses are available: Bus number 17 (Stand MS 9), and 60 (Stand MS 4). For further information please call Travel Line on 0871 200 2233 or visit the Network West Midlands website at https://www.networkwestmidlands.com/ways-to-travel/bus/ to plan your journey.

By Train

The nearest local railway station to St. Andrew’s is Bordesley which is a ten-minute walk from St. Andrew’s. This service is only available on matchdays. The nearest mainline stations are Birmingham New Street, Birmingham Snow Hill or Birmingham Moor Street which are approximately a 20-minute walk from St. Andrew’s.

By Taxi

A taxi to the ground from Birmingham City Centre will cost roughly between £6 and £8.

Non-permitted items within the stadium

Please note that supporters are not permitted to bring any of the following items which can be commonplace, into the stadium and these items may be confiscated on entry:

• Bottles

• Cans

• Cameras, digital cameras, video equipment

• Vuvuzelas

Smoking policy

St. Andrew’s is a smoke-free stadium and in accordance with our ground regulations, smoking and the use of e-cigarettes is not permitted in the stadium.

Standing policy

All visitors to St. Andrew’s Stadium are reminded that we are an all-seated stadium and in accordance with the Club’s ground regulations, all supporters must remain in their seat whilst the game is in progress. Persistent standing may result in an individual being ejected from the stadium and in severe cases face a ban from the stadium.

Foul and abusive language/anti-social behaviour

Racial, homophobic or discriminatory abuse, chanting or harassment is not tolerated by the Club and will result in arrest and/or ejection from the ground. Any supporter who persistently uses foul and abusive language or exhibits threatening behaviour could face an ejection or ban from the stadium.

The Club operates a supporter liaison scheme on match days where volunteers provide assistance to supporters with ticketing queries, directions, travel information and general enquiries for all visitors to St. Andrew’s Stadium.

They wear clearly marked purple jackets and are located around the stadium on match days at key locations, such as the designated information hut located in the Kop car park and the visiting supporters’ car park.

Should any visiting supporters have any suggestions or comments with regard to Birmingham City Football Club, please contact the Club’s Supporter Services Officer, David Brown via the following methods:

Call: 0121 202 5265

Email: david.brown@bcfc.com

Write: Birmingham City FC, St. Andrew’s Stadium, Birmingham, B9 4RL.

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