NORWICH CITY V BURNLEY: SUPPORTER INFORMATION

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Important information for travelling supporters

2022-04-08T10:30:00.000Z

NORWICH CITY V BURNLEY: SUPPORTER INFORMATION

Important information for travelling supporters

2022-04-08T10:30:00.000Z

Important information for travelling supporters

If you're making the journey to Carrow Road this Sunday (10th April), please read the below information.

All supporters are asked to plan their journey carefully and arrive early.

Please note, road closures operate immediately before and after matches at Carrow Road to allow pedestrians to leave safely.

By Car:

From the West (A47): Exit A47 at A146, following signs for Norwich and Lowestoft. Turn left at the first set of lights at the bottom of the slip-road, then continue to the next set of traffic lights and turn right onto Martineau Lane. Keep in the right-hand lane and at the County Hall roundabout take the second exit. Keep right and turn right at the next set of traffic lights onto King Street – follow this road as it bends to the right over a bridge, with Carrow Road then visible to your right.

From the South (A11): Approaching Norwich on the A11, take the fifth exit at Thickthorn roundabout onto the A47, following signs for Great Yarmouth. Having joined the A47, follow the directions listed above to access the stadium.

From Ipswich (A140): Approaching Norwich on the A140, eventually reaching a roundabout as the road meets the A47. Take the third exit at this roundabout onto the A47 towards Great Yarmouth. Follow the road to the next exit (A146) then follow the directions listed ‘From the West’ to access the stadium.

Parking: Car parking is available at County Hall, Martineau Lane Norwich, NR1 2DW which is a 10 minute walk from Carrow Road. This can be paid for on the day via card or cash, priced at £6.

Limited on-street parking around the stadium is available for Blue Badge holders ONLY.

Resident parking schemes are in place in the streets around Carrow Road and this is strictly enforced and identified through on-street signage. Please DO NOT park in these areas as you will be fined. Norwich City kindly requests that supporters respect the needs of local residents.

Parking at the Morrisons adjacent to the stadium is reserved for store customers only, with penalties imposed for misuse of this car park.

By Rail: Norwich Train Station is located less than ten minutes on foot from Carrow Road. When walking out of the station turn left and follow Koblenz Avenue to reach the stadium, or alternatively walk straight at the traffic lights and through the Riverside Leisure complex to reach the stadium.

For more information on rail services, please click here.

By Bus: First Group provide city and county-wide bus services into Norwich. Norwich Bus Station is located approximately one mile from Carrow Road on Surrey Street (NR1 3NX). Park and Ride services are also operational around the city centre.

For more information on bus services, please click here.

Bag policy: Norwich City advises supporters bringing bags to matches to review the size of the bag and its contents to prevent delays at turnstiles.

Bags larger than 40cm x 35cm x 19cm (small bag/handbag) will NOT be allowed into the stadium.

For security reasons, Norwich City are not able to store items for supporters during the game.

A list of prohibited items can be found here.

Stadium catering: Most away stadiums operate a cashless payment system and supporters should be aware of this when purchasing from the matchday kiosks.

Food and drink: There are a number of food and drink kiosks available, with a wide range of options on offer as well as soft drinks.

Accessible information: Norwich City provide live Soccer Sight Matchday Commentary for every visually impaired supporter. Please contact the Ticket Office on 01603 721902 and select option 1 to book your headset.

All of Norwich's accessible toilets are now fitted with the Radar key system for easy access.

Portable induction loops for hearing aids are also located within their Ticket Office.

Reporting poor / offensive behaviour: If you witness or experience any behaviour at Carrow Road which you believe falls below the standard that you would expect, we encourage you to report it as soon as possible.

Locate a steward nearby or text 80011, starting your text with REPORT followed by details of the incident, descriptions and seat numbers.

All reports and texts are treated in the strictest confidence.

Exiting the ground: Carrow Road is located within a residential area, so please be respectful and keep noise levels to a minimum when leaving the ground.

Supporter Liaison Officer: Lynette Hannant

Telephone: 01603 721902 (Option 7)

Disability Liaison Officer: Stephen Graham

Telephone: 01603 721902 (Option 1)