VERTU MATCH GUIDE: BURNLEY V ARSENAL

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Everything you need to know ahead of our game at Turf Moor

2024-02-16T16:59:00.000Z

VERTU MATCH GUIDE: BURNLEY V ARSENAL

Everything you need to know ahead of our game at Turf Moor

2024-02-16T16:59:00.000Z

Everything you need to know ahead of our game at Turf Moor

Burnley welcome Arsenal to Lancashire on Saturday afternoon (3pm KO).

Please note there is roadwork disruption around the stadium so we encourage supporters to plan your journey in advance. Further detail can be found below.

VERTU MATCH GUIDE: BURNLEY V ARSENAL - Image 1

Roadwork disruption

Work outside the stadium on Harry Potts Way is now complete. Even though Yorkshire Street has reopened, it remains very busy and congested in this area. We encourage all supporters to arrive early. Harry Potts Way will close to traffic at 1pm.

We advise supporters travelling to the fixture to avoid this area of the town and to instead travel to Turf Moor by exiting the M65 at junction 9. When leaving the town post-match, the same route is advised.

Further stadium information

Entry to turnstiles for supporters will open at 1:30pm for both home and visiting supporters. Please bring photo ID with you as this may be checked as part of our standard ticketing policy.

We have introduced new search measures around the club on matchdays therefore it may take longer to enter the stadium. Supporters are encouraged to arrive in good time ahead of kick-off.

Sniffer dogs Teddy and Reggie will also be in attendance carrying out routine searches upon entry to the stadium.

We will be serving food and beverages on all concourses and will only be accepting cashless methods of payment.

Alcohol-free lager and cider will also be served in all concourses and hospitality areas.

Our matchday magazine, Turf, will be available in print! Grab your copy from the Clarets Store or our programme sellers around the stadium. Alternatively, this can be purchased online for delivery here.

The stadium's multi faith room has a new location this season. The room has moved to the first floor of the ETC (above the Rapidz Fan Zone).

As part of new regulations, referees will add the exact time lost in goal celebrations, substitutions or injuries to the stoppage time. The time on the big screen will now show added time at the end of each half.

Our security team will be conducting bag checks as per our ground regulations. Please arrive early to allow extra time for the additional process.

Luggage drop off point:

Luggage at Turf Moor can be stored in a secure area inside the Rapidz Fan Zone near to the Lottery Office.
Stewards will need to search every bag that is dropped, tag it and issue a receipt number. Please keep hold of your tag to collect your luggage.
Stewards will be available at the end of the game to return luggage to supporters.
Burnley FC accepts no responsibility for loss or damage to property stored within this area.

Our supporter code of conduct can be found here - please read before coming to the game.

Burnley Football Club are pleased to be partnering with EST parking to provide bookable parking options for home matchdays here at Turf Moor. Click here for more information.

Travel information for Turf Moor can be found here.

Supporters can enjoy the Official Burnley FC Matchday Playlist on Spotify, listen to it here.

All supporters at Turf Moor are encouraged to read the below carefully:

The safety of all match participants is of paramount importance and we recognise that reckless actions, witnessed at recent fixtures are carried out by a small minority of fans and the majority of supporters attend and watch matches in a safe and respectful way.

As a football club we expect supporters to adhere to the ground regulations in place at Turf Moor, enjoy the game from their seat and DO NOT enter the playing area at any time. It is a criminal offence to enter the pitch and doing so, may result in a criminal record and stadium bans. It also creates a significant safety issue not only for themselves, but for fellow supporters, club players, staff and match officials.

It is also against ground regulations to throw any items/missiles on the pitch - any supporter that throws anything, putting the safety of players and individuals at risk, will receive a severe banning order from the club. This behaviour will not be tolerated.

Football unites to improve participant and fan behaviour for the 2023/24 season. Read the 'Love Football. Protect the Game' measures here.

One Club for All

As a club we do not tolerate hate speech or discrimination in any form; it is a criminal offence and will be dealt with severely.

We urge supporters who experience or witness any discriminatory language or behaviour to report it urgently.

Please text CLARETS RESPECT and your message to 66777, all texts will remain anonymous, you can also approach your nearest steward or make a report via the Kick it Out dedicated app.

Offensive chanting

We are aware of incidents of offensive chanting at football matches this season, chanting which can have a negative affect on supporters.

Those found to be responsible for offensive chanting will be ejected from the stadium and maybe arrested. There is no place for this behaviour in our game.

We thank you for your support.

General Admission Areas

Home match tickets are for the use of supporters of the club only.

If you are found to be a fan of a visiting club you may have your ticket cancelled and will not be reimbursed of any costs associated with your purchase.

Safety stewards and the police are there to help you and protect you. If you see something - report it, don't challenge it yourself.

All fans must not chant anything abusive or offensive.

This includes, but is not limited to, tragedy chanting which Burnley FC have a zero tolerance policy towards and is an arrestable offence.

Information regarding our hospitality areas...

Hospitality areas can be mixed with home and away fans.

Away fans are reminded they are visitors to Turf Moor, must be respectful of this at all times and act discreetly in support of their team.

Any guests negatively affecting the experience of others - will be asked to leave the stadium.

Our stewards have been informed to take a zero tolerance approach to away chants in the home end and will be strict.

Fans ejected may receive a stadium ban and the visiting team's club will be notified.

Fans openly wearing the colours, or displaying any items of merchandise, connected to the away team may result in refusal of admission or ejection from the stadium.

All fans must be respectful of this and follow the code of conduct at all times.

Thank you for your understanding and cooperation...enjoy the game!

This season the club announced new initiatives to help improve matchday experience and entertainment value, including the introduction of measures allowing flags and banners where appropriate, inside the stadium.

The club shop has a 50% discount on Burnley FC approved designs, with the flags priced at £7.50.

Please note, that due to safety reasons the only flags that can be brought into the stadium are those that were given away by the club at the West Ham fixture earlier in the season or those purchased from the official club shop.

The Rapidz Fan Zone is open both before and after the game with food, music and an indoor and outdoor screen.

Drop it Like it's Hot powered by heatable.co.uk is back!

Our half-time game show offering fans the opportunity to win fantastic prizes is back for this weekend's game.

Prizes will include a home shirt signed by the team, gym memberships, hospitality upgrades, a Burnley FC hamper and more.

All you need to do to be in with a chance of taking part is download the Burnley FC app and enable push notifications in your settings. We will contact three lucky winners to take to the pitch at half-time and drop the coin down the Plinko board for the chance of winning!

Download the app on IOS and Google Play.

Bertie & Bella's Buzz Route

Mascots Bertie Bee and Bella Bee, will be buzzing around - make sure you don’t miss a photo opportunity. Here's the route they'll be taking on Saturday so you can see where they will be!

Retail

There will be a pop-up shop in the North East corner opposite the Rapidz Fan Zone on Saturday, with Burnley FC items including newly released stock available to purchase. The pop-up shop will be open from midday.

Burnley FC in the Community, the club's official charity are celebrating their 10 year anniversary at Saturday's game.

To mark the occasion they are planning a day of family fun & entertainment, with a superhero twist, all for a great cause.

The charity deliver over 50 community projects including operating the town's foodbank, running dementia sessions, disability sport programmes, veterans’ groups, and much more.

Activities on the day include:

Face Painting
Penalty Shootout
Football Darts
Keepie Uppie Challenge
Football Cones
Superhero Bertie and Bella
Superheroes Characters
Raffle for a Burnley FC signed Shirt (£5)
Climbing Wall (£2)
Team Prints (£2)
Guess the Goal (£1)
Crack the Code (£1)

Alongside all the fun, BFCitC are also raising money for the charity through their ‘Bring a pound to the ground’ campaign. If you have a pound to spare - they would really appreciate you dropping it in one of the charity buckets located around the stadium.

Alternatively, you can donate by texting UTC1 to 70560 to donate £1. Every donation is appreciated!

BFC & Me

The charity will also be supporting Lancashire Archives’ BFC & Me photos exhibition on the day, to celebrate fans' experiences with Burnley Football Club.

Stop by the Rapidz Fan Zone to meet the people behind Clarets Collected and view some of the fantastic items in the collection.

Premier League - More Than A Game

The Premier League recently launched its ‘More Than A Game’ campaign to showcase how its wide-ranging investment into all levels of football enables people connected to clubs to have a positive impact on their local communities.

The campaign will be visible at all Premier League matches between 17 and 26 February and will showcase how the Premier League’s world-leading investment into all levels of football and funding for club community programmes positively impact the lives of millions.

We encourage supporters to arrive earlier than usual in order to attend the match on time and to allow adequate time for our new search measures.

Supporters arriving less than 20 minutes before kick-off are not guaranteed to be in their seats before kick-off, particularly due to the additional spot checks taking place.

Please use the graphic below as a visual representation of how your arrival time affects viewing kick-off.

The Ticket Office at the stadium will be open to collect tickets and will remain open until half-time to help with any queries you may have.

Please make sure you bring your correct season ticket card, ticket or have your e-ticket to hand, ahead of reaching the turnstiles.

Reminder System Upgrade - This is important for people who are using match tickets in the app

Our system upgrade has now been completed and the ticketing platform is available again to purchase tickets. As part of the upgrade all fans will need to reset their password by following the steps below.

This also applies to all users of the website, app and Clarets+.

1. Go to Login

2. Input your email associated with your Clarets account and click Next.

3. Go to your emails and click on the reset password link.

4. Enter your new password, this can be the same as what you had previously.

5. Once complete you will be able to log in with your email and new password.

Should fans have any issues resetting their password they should email ticketoffice@burnleyfc.com.

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