SUPPORTER INFORMATION: WEST BROMWICH ALBION V BURNLEY

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Information for supporters travelling to The Hawthorns

2024-11-05T19:00:00.000Z

SUPPORTER INFORMATION: WEST BROMWICH ALBION V BURNLEY

Information for supporters travelling to The Hawthorns

2024-11-05T19:00:00.000Z

Information for supporters travelling to The Hawthorns

The Clarets are on the road on Thursday as they get set to face the Baggies.

For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800, select option 1 or email ticketoffice@burnleyfc.com.

Address: West Bromwich Albion Football Club, The Hawthorns, Birmingham Road, West Bromwich, B71 4LF

By Car

For an alternative route for those travelling northbound on the M5 avoiding Junction 1.

From M5 junction 1, and West Bromwich

Take the A41 East, sign posted Birmingham City Centre.
The stadium is visible immediately after the motorway island is cleared, and stands about 600 metres to the Birmingham side of junction 1 on the right hand side.

From Birmingham

Follow the A41 West towards the M5 junction 1.
The stadium will be located on your left-hand side.

East Stand

From M5

Leave at junction 1 and on the roundabout take the exit signposted A41 Birmingham.
Join the right hand lane on the A41.
For the West Stand / EPPP turn right onto Halfords Lane (next to Greggs).
For the East Stand, after the first set of traffic lights there will be a McDonalds on your left and The Hawthorns on your right.
Turn right through the gates on to the East Stand Car Park.

By Bus

Buses from across the West Midlands stop on the doorstep of The Hawthorns.

Transport for West Midlands, the region's public transport provider, has timetables for all these services on its website.

Buses in the West Midlands | Transport for West Midlands.

By Rail or Metro

The Stadium is accessible from the Hawthorns train and Metro station only.

Take the national train line into Birmingham New Street.

Change for a local train or Metro to The Hawthorns from Snow Hill Station, which is a five-minute walk from Birmingham New Street.

For supporters who may be travelling by rail services to Birmingham New Street train station, please check for any industrial action on rail services.

Please be aware trains which operate from Birmingham Snow Hill rail station may not be stopping at the Hawthorns.

Trams stop outside New Street Station at the Metro Grand Central tram stop in Stephenson Street (B2-4PY) these trams stop at the Hawthorns. Trams operate every 10 minutes until 19:15, after which they run every 15 minutes until the end of service.

The journey time from Grand Central to the Hawthorns tram stop is 15 minutes.

The last tram from the Hawthorns to Grand Central is 00:31.

Welcome to the Official source for UK trains | National Rail.

Parking

It is quicker for supporters to travel to Birmingham New Street train station.

Fans travelling to The Hawthorns by car on matchdays can now pre-book car parking spaces directly with EST.

At least three car parks will be open within 1 mile of The Hawthorns offering 500 spaces available in total. Car Parking starts at £10 per vehicle and can be purchased online or by calling 02476 997605. More information can be found here.

Car parking is available on a first-come, first-served basis and will be available to purchase at least 4 weeks before the match.

Any supporters requiring Accessible parking are advised on book on the National Timber Site.

All of EST’s car parks are located outside of the road closure zone so your access and departure will not be affected by these measures.

Car parks will be open from 3 hours before kick-off and will close 2 hours after the final whistle.

Road Closures

Sandwell Council have amended the event day traffic order which is used to control traffic flow around The Hawthorns on matchdays.

The following road closures are now in place to further ensure the safety of supporters visiting the stadium.

Pre-match

From 95 minutes before kick-off:

Halfords Lane closed to vehicles from Hawthorns Railway Bridge to the Birmingham Road junction, apart from users of club operated car parks and residents of Halfords Lane.

Albion Estate residents can only access or leave the estate via Middlemore Road.

Inside lane of the Westbound carriage (towards M5 Junction 1) closed.

Post-match

Halfords Lane closed to vehicles from Hawthorns Railway Bridge to the Birmingham Road junction until up to 40 minutes after full time

Albion Estate residents can only access or leave the estate via the gated entrance on Middlemore Road.

Birmingham Road Westbound carriage (towards M5 junction 1) will be fully closed between Park Lane and Screwfix from 10 minutes before full time for up to 40 minutes after the final whistle.

Users of club car parks will not be able to access or leave the facilities from 10 minutes before full time until all pedestrian traffic has left the area.

Food and Drink

All stands offer a number of refreshment outlets serving a wide selection of food and drink.

Options range from the traditional pasty and a Bovril, or pie and a pint, to burgers, pizza, hot dogs and chips. The drinks selection includes soft drinks, hot drinks and a selection of alcoholic beverages.

Payments in the away end are by credit or debit card only.

Burnley supporters...don’t forget to keep your eyes out for our familiar travelling safety stewards at West Brom!

The stewards on Thursday will be Fran, Asim and Qasim. You’ll spot them, as always, in their red jackets with Burnley badges.

They’re there to help and support YOU if you need them - or just a regular, friendly face to keep you reassured and answer any questions you may have!

The safety and welfare of all supporters and guests is the main priority. West Brom's Security and Stewarding staff are NVQ trained, and background checked.

Security on matchdays is a prime focus for the hosts and all supporters will undergo checks/searches before entry into the stadium in accordance with Ground Regulations.

Please arrive at the turnstiles early so that searching can be carried out and you can enter the stadium with minimum delay. Small bags/handbags will be allowed after being searched.

Supporters will be required to open their jackets and empty their pockets. Any bags brought in will need to be opened and there may be a need for a physical search if deemed necessary.

To ensure supporters can enter the ground quickly we would ask that they only bring a minimum amount of possessions with them, with the exception of required medical equipment.

Please note that there is no storage area for supporters with large bags so please do not bring any to the stadium.

Supporter Information from Burnley Football Club

Burnley Football Club wish to take the opportunity to remind all supporters travelling to the match on Thursday and in the future, that the Club is committed to the standards, values and expectations set out by our internal values, the EFL, the Football Association and Kick It Out.

Burnley FC is One Club for All and we pride ourselves on being open, diverse and welcoming to everyone. Discrimination has no place in football, and we have a zero-tolerance approach to any supporter found breaching our Supporter Code of Conduct.

We will not tolerate any form of hate speech, offensive chanting or discriminatory behaviour, whether physical or verbal, from any supporters at home, away; while travelling to or from Club matches or events; or on social media or digital platforms. The Club will always take the necessary steps to eliminate such unacceptable behaviour; and the individual concerned will be subject to a sanction from the Club and may face arrest and subsequent prosecution.

We urge all travelling supporters to ensure they represent our football club in a positive manner.

We thank you for your cooperation.

Safeguarding Information

All concerns can be presented to Lisa Reynolds, directly and confidentially at lisa.reynolds@wbafc.co.uk or by calling 07976 660 953.

If you have an urgent matter that requires immediate attention, then please contact your local police station or the NSPCC on 0808 800 5000.

Musical Instruments / Trumpets

West Bromwich Albion do not allow travelling fans to bring instruments (drums etc) into the stadium.

Prohibited Items

Please do not bring any of the following with you as you will not be allowed to enter the site if any of these items are found in your possession:

Alcohol, Bottles, Cans, Cameras (DSLR/SLR) with detachable lens, Chairs, Flags with poles, Flares / distress flares / smoke flares, Food, Glass, Knives, Liquids (over 100ml), Illegal substances (drugs), Laser pens, Megaphones, Professional audio-visual recording equipment, Pushchairs/prams, Selfie Sticks, Smoke bombs / canisters, Large Umbrellas (small telescopic umbrellas are permitted), Weapons.

The Hawthorns is a fully accessible stadium with designated entrances around the ground. The accessible entrance for away supporters is in the Smethwick End Stand.

The Club embrace all persons with any form of disability and employs designated Disability Liaison Stewards on a matchday to ensure that everyone has a positive experience.

If you have any questions regarding your visit to The Hawthorns, please contact Disability Liaison Officer Liz Massey on 0121 227 2227, or email liz.massey@wbafc.co.uk.

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