The Clarets are on the road in the league this weekend, as they take on Manchester United.
For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800, select option 1 or email ticketoffice@burnleyfc.com Duplicate ticket requests will only be fulfilled if the information is sent to Manchester United, via email, from the visiting clubs’ ticket office. If a supporter misplaces their ticket, they must contact their own club who will authorise and inform Manchester United.
Duplicate tickets will not be issued without the authorisation of the visiting club. If duplicate tickets are arranged, they will be available to collect from Supporter Services, 4 hours prior to kick-off on the day of the game, and only on the production of valid photo ID.
By Car
Roads around Old Trafford and the surrounding areas – including the local motorway network – are extremely busy on matchdays. Please plan your route to the stadium in advance and allow more time than usual for your journey. If you are travelling to the stadium by car on matchday, you can use the post code M16 0RA, and on a non-matchday, use M17 1FP. To book Official Car Parking, visit www.manutd.com/tickets Matchday: Access to car parks E1 & E2 can only be gained via Wharfside Way with the relevant permits. Anyone attempting to access via Chester Road will be directed around the traffic system which will cause further delays. Where acting upon Police instructions, supporters parking on E1 & E2 may be held back after the game and we apologise for any such delays.
When parking at the stadium, please ensure that you follow the below instructions:
Follow the directions given by stewards
On car parks with marked bays, please park between the lines
Do not park in any hatched or restricted areas
Adhere to the car park speed limit of 10 mph
Allow yourself additional time for searches and ticket checks if you are parking on matchdays
Please be patient and expect delays to your entry or exit at busy periods
Be aware of pedestrians and cyclists
Accessible Parking
For supporters in the accessible seating areas, car parking can be booked online here or by calling 0161 524 0211. If you have a blue badge and require blue badge parking, please email a photo of both the front and back of your blue badge to accessibility@manutd.co.uk so Manchester United can update your account to give you access to accessible parking. The Club also have a mobility buggy available for use from car park N3 to the stadium entrance just behind the Stretford End (west stand). The mobility buggy runs three times before a match and once after a match and is available for supporters who have mobility issues or difficulty walking longer distances but are not blue badge holders.
By Train
The closest train station to Old Trafford is Manchester Piccadilly, which is roughly 30 minutes away.
Public Transport
You can also get to Old Trafford by bus, train or the Metro Link tram service to plan your journey to the stadium. By Tram
Old Trafford station is situated within a five-minute walk of the ground. This station is accessible for wheelchair users.
The Trafford Park line is now open, with the new stops at the Imperial War Museum and Wharfside being just a short walk to the ground.
By Taxi
If you are travelling to Old Trafford by taxi you can use the postcode M16 0RA. If you are travelling from Manchester Airport, this will take approximately 20-30 minutes and the average cost is £35. If you are travelling from Piccadilly Station, this will take approximately 15 minutes and the average cost is £10.
Entering the Stadium
Away turnstiles are located at the South East corner of the stadium and will open 2 hours prior to kick-off.
Screening procedures that involve the use of walk through metal detectors, hand held metal detectors, visual search, and physical search are in place for all supporters who enter the stadium. Please be patient while Manchester United staff are carrying out the necessary security checks. Measures and processes are in place to keep queuing time to a minimum and ensure supporters can gain access to the stadium before kick-off. In order to allow sufficient time to undergo the screening process we recommend that you get to your turnstile entrance at least one hour before the start of the match (turnstiles are open 2 hours before kick-off).
Bag Policy
All bags will be searched and items larger than the size criteria must be left at one of the ‘Bag Drop’ facilities. If you have any questions before your visit, please contact enquiries@manutd.co.uk or telephone +44 (0)161 676 7770. For a full list of prohibited items, click here. Flags / Banners
Flags or banners larger than 2m x 1m or of an offensive nature are not allowed at Old Trafford.
In addition, and following guidance from the Premier League, it has been determined that Israeli and Palestinian flags should not be permitted to be displayed at football matches for the foreseeable future and the same approach can be applied to other displays, banners, clothing or scarves identified as pro-Israeli or pro-Palestinian or related to the current crisis should not be displayed.
Smoking
Old Trafford is a no smoking stadium, this includes the use of electronic cigarettes. Entry to the stadium will be refused with any other articles deemed dangerous, hazardous or that compromise public health and safety.
Alcohol
Alcohol is among the prohibited items that can’t be brought into Old Trafford.
ATMs
There are free to use cash machine outside the East Stand near the Munich Tunnel. Other ATM machines can be found on Chester Road including the local Tesco store.
Burnley supporters...don’t forget to keep your eyes out for our familiar travelling safety stewards at Manchester United. You’ll spot them, as always, in their red jackets with Burnley badges. The travelling stewards on Saturday will be Matthew, Christina and Qasim.
They’re there to help and support YOU if you need them - or just a regular, friendly face to keep you reassured and answer any questions you may have!
Supporter Information from Burnley Football Club
Burnley Football Club wish to take the opportunity to remind all supporters travelling to the match on Saturday and in the future, that the Club is committed to the standards, values and expectations set out by our internal values, the Premier League, the EFL, the Football Association and Kick It Out.
Burnley FC is One Club for All and we pride ourselves on being open, diverse and welcoming to everyone. Discrimination has no place in football, and we have a zero-tolerance approach to any supporter found breaching our Supporter Code of Conduct.
We will not tolerate any form of hate speech, offensive chanting or discriminatory behaviour, whether physical or verbal, from any supporters at home, away; while travelling to or from Club matches or events; or on social media or digital platforms. The Club will always take the necessary steps to eliminate such unacceptable behaviour; and the individual concerned will be subject to a sanction from the Club and may face arrest and subsequent prosecution.
Burnley Football Club has a zero-tolerance policy for fans entering the playing area and, as a result, any supporter who does so will be issued with a lifetime ban with immediate effect.
We urge all travelling supporters to ensure they represent our football club in a positive manner.
We thank you for your cooperation.
Seating
Old Trafford has a range of seating options for disabled supporters, in the following areas: South-East and South-West Quadrants, Tier 1 (including the visiting supporters' section).
Audio headsets
Any away supporters or supporters who sit elsewhere in the stadium (i.e not in block E132) who require the use of one of the headsets can use them as they are wireless and work all over the stadium. They would need to be requested in advance by emailing accessibility@manutd.co.uk so arrangements can be made ahead of the game. You can view the Accessible Statement here.