SUPPORTER INFORMATION: CARDIFF CITY V BURNLEY

Main Club Sponsor

TICKETS

SHOP

Details for Clarets supporters travelling to Cardiff for Saturday's game

2022-09-30T16:00:00.000Z

SUPPORTER INFORMATION: CARDIFF CITY V BURNLEY

Details for Clarets supporters travelling to Cardiff for Saturday's game

2022-09-30T16:00:00.000Z

Streaming details for this afternoon's game against Birmingham City

Information for fans attending our game against the Bluebirds this weekend.

Supporters are encouraged to plan their journey in advance as industrial rail action to set to effect services on 1st, 5th and 8th October.

By Car

If you're travelling to the stadium by car, access from the M4 is easy. Leave the M4 at junction 33 and take the A4232 towards Cardiff/Barry. Exit the A4232 on to the B4267 turn-off, signposted towards Cardiff City Stadium.

Follow the slip-road off the B4267 and take the first left at the roundabout - the stadium will be on your right hand side. Turn right at the second set of traffic lights and follow the appropriate signage for your dedicated parking space.

Parking

Parking at Cardiff City Stadium is limited. Parking spaces are predominantly designated to Season Ticket Holders, with the remaining spaces allocated on a first come first served basis. There are alternative parking areas within a short walking distance of the ground.

Onsite parking at £10 per car, pay on the day, for up to 100 cars first come first served, address is Sloper Road, CF411 8AE.

By Bus

There are local bus routes and stops that provide excellent access to Cardiff City Stadium. The number 95 bus runs from Central Square, just outside of the train station, to the stadium, every 0:05 and 0:35 past the hour.

National coach operators also provide a regular service to Cardiff City centre.

By Train

Cardiff City Stadium is roughly a 25 minute walk from Cardiff Central station. Train services from Cardiff Central to the stadium's nearest train station, Ninian Park, are suspended due to industrial action.

There are direct trains from London Paddington, Birmingham, the south coast and south-west England, with connections from the rest of the National Rail network to Central Station - a step free station with staff assistance available. However, industrial action to set to effect services on 1, 5 and 8 October. Supporters are advised to plan their journey to Cardiff City Stadium in advance, leave more time than usual and, if possible, avoid travelling by train on matchday.

Further information can be found at National Rail who have released the following information.

On Foot

It's easy to walk to Cardiff City Stadium, with footpaths and direct routes from most areas of the city. To walk from the centre of Cardiff to the stadium will take approximately half an hour. You will need to head south west of the Principality Stadium towards the Riverside area of the town, then follow signs to the stadium.

Supporters are advised to think of their own safety when walking to the stadium, particularly during evening games or when visibility is reduced. Always be aware of traffic around you and think about your route home when leaving at the end of the game.

Address: Cardiff City Football Club, Cardiff City Stadium, Leckwith Road, Cardiff, CF11 8AZ

Cardiff City's Matchday Guide can be found HERE.

Turnstiles open at 1:30pm, 90 minutes before kick-off.

Matchday Safety & Security

There are a range of safety and security measures in place at Cardiff City Stadium on matchdays to ensure a safe, secure and welcoming environment.

Working in partnership with key stakeholders including South Wales Police, Cardiff City constantly review safety and security procedures to help ensure the safety of all supporters, visitors and staff. A visible police presence within the stadium and surrounding areas will continue to be reduced as far as the match risk assessment allows. However, please note a robust policing operation is always prevalent on the footprint to ensure public safety and reassurance.

In line with all Stadia in the City of Cardiff, the Club request that you arrive early and allow extra time to enter the stadium. There are queuing lanes outside each gate entrance, with a dedicated female search lane available in line with a same sex searching policy. Please note that all supporters will be asked to open their jackets/coats at the search point.

Supporters are discouraged from bringing bags and luggage with them to Cardiff City Stadium. The stadium will not permit large bags and luggage but you will be permitted to take small bags and handbag in with you. Please note that there is no left luggage facility available.

Prohibited Items

There are a number of items that supporters are not able to bring into Cardiff City Stadium. More information can be found HERE.

Smoking Policy

As stated within the Ground Regulations, smoking is not permitted within the Stadium. This includes the use of electronic cigarettes and vaporisers. The Club do allow supporters to exit at half time for a smoking break. They will meet a Customer Support Steward who will stamp their hand before leaving via the exit turnstile at their gate. Supporters will be able to re-enter after showing their stamp to the Customer Support Steward. Gates will close five minutes after the start of the second half. After this point, entry to the ground will not be permitted.

Flag & Banner Policy

Cardiff City Stadium welcomes fan support as demonstrated by homemade signs and banners. To ensure these articles do not upset or distract others the Club ask that Supporters adhere to the following guidelines.

· Banners should not be more than 2m x 1m (other banners including crowd surfing banners allowed only by prior consent).

· Banners should have an appropriate fire certificate.

· Banners are not placed in the eyesight of other fans.

· Banners do not obstruct any signage or advertising.

· Banners should not be of a discriminatory, commercial, Political, contentious or obscene nature.

· Banners that are likely to cause alarm or distress to other groups of supporters and/or either participating Clubs, its directors and/or staff will not be allowed.

· Please email stadium@cardiffcityfc.co.uk for prior permission if your flag falls outside of the above guidelines. Please include the dimensions and a photo in your email.

· The Stadium Manager and the Safety Officer reserves the right and sole discretion to allow or remove banners at Cardiff City Stadium.

Matchday Reporting Service

If supporters experience any form of anti-social behaviour, abuse or discrimination inside the stadium please help to eliminate it by texting 07554 158 224 or by reporting it via the free reporting app from Kick It Out.

Please provide as much detail of any offence as possible. This may include specific seat details if applicable, descriptions of persons involved, and exact words and phrases wherever possible. Supporters are also encouraged to report any behaviour that they are not comfortable with to any stewards or staff. The Club will treat your message in the strictest confidence and take necessary action against offending parties.

Supporter Liaison Officer: Paul Corkrey

For any specific matchday or travel group queries, email SLO Paul via paul.corkrey@cardiffcityfc.co.uk

Disability Access Officer: Ben Jones

Contact Ben for all disability access enquiries via ben.jones@cardiffcityfc.co.uk

Safeguarding

If you have a concern...Cardiff City Football Club has staff trained and ready to deal with matters of abuse, harassment or bullying involving Children and Adults at Risk. If you have a concern about your own safety or the safety or welfare of a child or adult at risk who engages in Club activities, you can speak to one of the Cardiff City Safeguarding Team below:

Head of Safeguarding

Rob Cronick