SUPPORTER INFORMATION: BRENTFORD V BURNLEY (2023)

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Information for travelling supporters visiting the Gtech Community Stadium

2023-10-19T11:00:00.000Z

SUPPORTER INFORMATION: BRENTFORD V BURNLEY (2023)

Information for travelling supporters visiting the Gtech Community Stadium

2023-10-19T11:00:00.000Z

Information for travelling supporters visiting the Gtech Community Stadium

Burnley return to Premier League action this weekend, taking on The Bees.

Tickets for this fixture are sold out, fans without tickets are urged not to travel to the stadium. There are no alternative viewing areas for visiting supporters in the city.

For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800 and select option 1 or email ticketoffice@burnleyfc.com.

If you need any further matchday assistance, you can visit the Box Office at Gtech Community Stadium.

Away allocation

Away supporters will be in the East Stand (blocks N120, E117, E116, E115, E218, E217, E216, E215). Turnstiles will open 90 minutes prior to kick-off. Fans are advised to take their seats in plenty of time to ensure they do not miss any of the match. Turnstile entrances for away supporters are H, G and F. For any accessibility queries, including more information on ambulant seating, please contact accessibility@brentfordfc.com.

Away Coaches

Official away coaches need to park on Capital Interchange Way, TW8 0EX which sits adjacent to the away end turnstiles. If you need an accessible coach travelling or require any additional information, all contact should be directed to the Supporter Liaison Officer at supporterservices@brentfordfc.com.

Address: Gtech Community Stadium, Lionel Road South, Brentford, TW8 0RU

By Train

The nearest station, Kew Bridge, has one South Western Railway train every 15 minutes on matchday Saturdays (and up to four trains per hour on Sundays), with trains every 15 minutes on weekdays (up to 10pm, then every 30 minutes until the last train). Trains to the stadium from central London are from Waterloo Station. Take into consideration that Kew Bridge is not step-free.

Brentford station is the nearest step-free station. Cheswick station is also less than 30 minutes’ walk from the stadium on the same line.

Gunnersbury station is the closest station that offers both the District line Underground and London Overground connections, however the station is not currently opening until one hour after the final whistle. Gunnersbury station has a small platform which could result in longer wait times during pre-match and post-match periods and will need to be restricted when there isn’t space to join the platform safely.

Additional stations for fans to consider include:

Kew Gardens- District line and London Overground

Chiswick Park- District line

South Acton- London Overground

Acton Town- District and Piccadilly lines

South Ealing- Piccadilly line

By Car

The quickest route to Gtech Community Stadium is via M6 and M40 and takes around 4 hours and 13 minutes.

Parking

If you choose to travel by car instead of public transport, fans can utilise matchday car parking.

Ultra Low Emission Zone (ULEZ) expanded across all London boroughs on 29 August 2023. You can view the roads inside the ULEZ zone and whether your vehicle meets the emission standards here. Vehicles that don’t meet emission standards will be charged £12.50 per day to drive inside the expanded ULEZ area and fines are charged for those that do not pay this tariff.

There will be Controlled Parking Zones in operation throughout residential streets near the stadium which means you should plan to park on nearby streets. Take the local neighbourhoods into consideration and avoid parking in residential streets.

Brentford’s car parking partner Event Support Team (EST) is operating several matchday car parks on their behalf. These must be pre-booked and are available to book on the website below.

Book your parking online

Blue Badge

Brentford has an allocation of clue badge parking spaces available to away supporters which can are located near the away entrance on Capital Interchange Way. The blue badge parking spaces are sold on a first come first serve basis.

You can book a blue parking space dependent on availability by contacting accessibility@brentfordfc.com.

Blue badge parking spaces are also available at Our Lady & St John’s RC Primary School where the Club holds a minibus shuttle for those that need it. Event Support Team (EST) operates this car park on behalf of Brentford FC. The spaces need to be pre-booked and are available to book via the website below.

The shuttle will run every 30 minutes up until kick-off. If you require a shuttle timetable or more information, please contact accessibility@brentfordfc.com.

The minibus shuttle will drop blue badge holders from Our Lady & St John’s RC Primary School to the Bees Superstore.

If you require a wheelchair pick up when departing from the shuttle bus at the Bees Superstore, please email acccessibility@brentfordfc.com.

Take into consideration that the minibus can only transport foldable wheelchairs and there are a few steps to negotiate to access the shuttle bus.

By Bus

There are several bus routes that service the stadium including the 237, 267, 65, H91 and the 391 bus routes: Fans are recommended to check for the latest information about bus routes at TFL.

Further Travel Information

The best way to travel to the stadium is by using what3words, a precise location tool that provides a separate three-word location to every three-square metres on the planet!

Click on the link to be taken to the what3words location map or input these 3 words into the free what3words app to navigate directly to your destination. What3words links with popular travel apps like Citymapper, Google Maps, Bing Maps to take you directly to the three-metre square location.

Re-entry

There is no re-entry to the stadium if you leave prior to the end of the match. Smoking or the use of e-cigarettes is not permitted anywhere across the stadium campus.

Away Pubs

Pubs around Gtech Community Stadium generally welcome both home and away fans. You will be notified of any potential changes well in advance.

Below are some well-known pubs for Away Fans:

The Pilot
The Gunnersbury
The Express Tavern
One Over the Ait
The Bell & Crown
The Steam Packet
City Barge
The Cricketers
The Greyhound
The Coach & Horses
The Botanist

Food & Drinks

Away supporters have access to food and drink kiosks around the stadium, with a wide range of options on offer (including vegetarian and vegan options) as well as both alcoholic and soft drinks. All food counters were designed at a height to fans in wheelchairs.

You can take food and drinks back to your seats, but no alcohol is allowed in the seating area.

Please note that alcohol is typically served in away areas but if the club receive guidance that a fixture is high risk, they reserve the right not to serve alcohol for visiting supporters.

Cashless Stadium

Gtech Community Stadium is a cashless venue. All major contactless debit and credit cards will be accepted, with chip and pin applying for purchases over £45. Mobile and wearable payment options including Apple Pay and Google Pay are also supported.

Accessibility Information

Upon arrival you will find designated accessible turnstiles and large passenger lift access to all wheelchair spaces.

Audio Descriptive Commentary

Headsets and transmitters are available where required and need to be booked in advance by emailing the Club at accessibility@brentfordfc.com.

Assistance Dogs

Gtech Community Stadium welcomes assistance dogs at the stadium. Inform the Club in advance at accessibility@brentfordfc.com.

First Aid

There are First Aid locations clearly signposted around the stadium. In a medical emergency, fans should notify the nearest steward to mobilise one of the response teams to your location. There are also several defibrillators around the stadium to be used in the event of a cardiac arrest. First Aid rooms can also provide a quiet space in the event of a sensory overload for fans.

Fan Behaviour

Brentford FC is committed to ensuring a welcoming and inclusive environment for all supporters, as outlined in their Diversity & Inclusion Policy which is part of Brentford FC BeeTogether campaign.

If you witness or experience any behaviour in the stadium which you believe breaches Diversity & Inclusion Policy set forth by the Club or falls below the standard of behaviour that would expect, you are highly encouraged to report it as soon as possible.

Please report anything you see or experience to matchday stewards, or text “BFC followed by your message” to 62277 and our Operations team will be notified.

Alternatively, you can email report@brentfordfc.com at any time.

Leaving the Stadium

Away fans are advised not to utilise Kew Bridge station post-match and any that choose this station will have to walk from Capital Interchange Way and up Lionel Road South to join the same queuing system as the home supporters.

What you can bring to the stadium

Brentford FC advises all supporters not to bring bags into the stadium. If you choose to bring a bag, please understand that it must be searched.