We are aware that some of you haven’t got your Season Tickets yet ahead of Saturday’s home game against Cardiff City and that some may have been sent to former addresses.
If your Season Ticket is one of those that hasn’t arrived yet please use one of the following solutions:
Download your ticket
Season Ticket holders can now download tickets to their smartphone for each fixture. You can do this by following the instructions on the below link. Please note that once a ticket has been downloaded the physical season card won’t work for that fixture.
Reprint your Season Ticket in person at the Ticket Office before Saturday
Please come into the Ticket Office between now and Saturday and we will happily reprint you a new season card. You will need to show a form of Photo ID or provide proof of address.
Reprinting your season card will void any card that has already been sent out.
We have extended the office opening times from 9am until 7pm on Thursday and Friday to help.
Request a reprinted Season Ticket for collection on Saturday
If you can’t get to Turf Moor before Saturday, please click the below link and fill in the form. Please note that the form will only be available until midnight on Friday.
Once you’ve submitted your completed form, we will make sure your season card is ready for you at the stadium Ticket Office on Saturday to collect any time after 9am.
To avoid potential queues and to get you inside the ground in plenty of time for kick off we suggest doing this before 1pm.
We strongly advise all supporters who have not yet received their Season Ticket to follow one of the above actions to ensure they are able to access the fixture as smoothly as possible. The Ticket Office will likely experience large queues in the two hours leading up to kick-off.
We apologise for any inconvenience caused.