The Club are aware several supporters experienced website issues during our game against Middlesbrough at Turf Moor on Saturday 17th December, resulting in Clarets+ subscribers being unable to stream the full fixture.
We appreciate this was an inconvenience for supporters and we are in the process of working with our third-party suppliers to investigate what happened and put measures in place to make sure issues like this can be prevented in future.
We apologise to those users who could not access features on the Club website on the day and we are working with our third-party providers to put a refund process in place for those affected.