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FIRST TIME FAN

At Burnley Football Club, we always look forward to welcoming new fans to Turf Moor.

Below is a quick overview of how to buy tickets and what you can expect in the run-up to your first match.

To Purchase Tickets

Tickets can be purchased from the Ticket Office at Turf Moor (Harry Potts Way, Burnley, BB10 4BX), by phone on our ticket line 0844 8071882, or you can purchase tickets online.

Purchasing Tickets Online at www.claretsstore.com

To purchase tickets online you will first need to register your details.

To Register click ‘Join’ (top right hand corner of the claretsstore.com home page). Fill in all your required details (please use a password you will remember, as you will need this to log-in in future).

Once you have correctly filled in all your details you will be given the option to purchase home matches.

Click the link to go directly to home matches, or scroll over the ‘Tickets Tab’ on the claretsstore.com homepage and click on ‘home games’.

A full list of games you can purchase tickets for will then be displayed.

Click on the match you would like to purchase for and you will be given two options.

Option 1: Choose your seat. From here you can choose the individual seats you would like to purchase from the stadium plan.

Choose which seats you would like and then click ‘Buy Tickets’

Option 2: Choose an area. From here you choose an area of the ground you would like to sit and the system will assign you seats.

Click ‘Buy Tickets’

You will then reach the checkout. Please check your purchase is correct, choose your method of fulfilment (either collection or post), and click ‘Checkout’. Simply enter your credit/debit card details as requested. Your tickets will then either be available from the Turf Moor ticket office for collection or posted out to you as you requested.

Purchasing Multiple Tickets Online at www.claretsstore.com

If you wish to buy two or more tickets which are for a different price band, that person's number must be attached to yours within the 'Family & Friends' menu.

Once the extra person(s) have been selected from the drop-down box, click 'Update Basket' at the bottom of the page. This will then apply the correct price(s).

Purchasing Tickets from the Ticket Office

The Turf Moor Ticket Office is open from 9am - 5pm Monday-Friday and from 9am - 12:30pm on Saturdays (Non-matchdays). The Ticket Office is also open from 9am – kick-off on matchdays

As a new fan, staff at the ticket office will firstly ask you for some simple contact details (Name, Address, Contact Number, Email Address, DoB, etc) and then provide you with a ‘Clarets Number’.

This is your personal fan number and will allow you to build up ‘Clarets Points’ every time you make a purchase in the future (explained below).

You will then be able to choose the area of Turf Moor you would like to sit, and be asked for a method of payment. Burnley Football Club accepts cash and most major credit/debit cards (excluding American Express).

The ticket office staff will then print your matchday ticket and hand it to you for use on matchday

Purchasing Tickets over the phone

Tickets can be purchased on 0844 807 1882, (Option 1 for home tickets) Monday-Friday from 8am - 6pm.

As a new fan the staff at the ticket office will firstly ask you for some simple contact details (Name, Address, Contact Number, Email Address, DoB, etc) and then provide you with a ‘Clarets Number’.

This is your personal fan number and will allow you to build up Clarets points (explained below). You will then be able to choose the area of Turf Moor you would like to sit, and will asked for a method of payment.

Only Credit/Debit card payments can be made on the ticket line. Your tickets will then be posted out to the address you have supplied for you to use on matchday.

By Car

From the East:
Exit M65 at junction 12 and follow signs to ‘Burnley North A682,’ over two roundabouts and into Colne Road. After 1.5 miles, turn left at the lights into Casterton Avenue. After another half mile, go straight on at another roundabout, follow signs for ‘Rochdale A6114,’ into Eastern Avenue. After 1.5 miles, you will be on Belvedere Road and the stadium is there.

From the West:
Exit M65 motorway at junction 9 (Signposted Halifax A679) and turn right at the first roundabout, over the motorway. Go to the second roundabout and take a left, still following signs for Halifax and onto Accrington Road. After ¾ of a mile, go right at the traffic lights into Rossendale Road. Follow for another 1.5 miles and then go straight on through the traffic lights into Glen View Road. After another mile, turn left into Todmorden Road, where you will find Turf Moor at the foot of the hill.

From the North and South:
Exit M6 at Junction 29 and onto the M65. Exit the M65 at junction 10 and follow signs for ‘Towneley Hall.’ This road eventually goes past Turf Moor.


By Train

The nearest station is Burnley Manchester Road. From here, exit the station and walk down Centenary Way, from where Turf Moor is clearly visible. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which becomes Harry Potts Way. The ground is on your left hand side. From Burnley Central, follow signs for the town centre and then head left towards the ‘Gala’ Bingo Hall. From here, walk down Yorkshire Street and use instructions from above.

By Bus

The Bus Station is situated relatively close to the ground, just off Centenary Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the underground footpath and then head under the aqueduct onto Yorkshire Street and follow the instructions from above.

Most of the surrounding streets have parking restrictions on a matchday (Saturday and Tuesday), so it is advisable for away supporters to use the adjoining cricket club, or the following car parks:

  • Woodgrove Car Park Towneley Park, BB11 3RQ. Capacity: 200 cars Advantage: Close to ground, 5 minute walk, illuminated. Cost: £1.
  • Town Centre Car Parks Millennium NCP, Brown St, BB11 1PZ. Capacity: 500 cars Advantage: Town centre location, close to all the shops and fast food outlets. 8 minute walk from the stadium. Cost: £3 to park.
  • Deanmill (Plumb St) Car Park, BB11 3AG. Capacity: 100 cars Advantage: Close to stadium, new car park, secure, well lit. 4 minute walk from stadium. Cost: £4
  • Aircelle Ltd, Bancroft Ave, BB10 2TQ. Capacity: 275 cars Advantage: Away from city centre traffic, close to motorway after the game ahead of traffic flow. 15 minute walk or hop on local bus (3 minute journey). Cost: £3.

*Prices correct at time of writing.

The Concourse: Once inside Turf Moor, our concourse extension marquee is an area for fans to enjoy an alcoholic drink and some snacks before the match.

Other dining: Turf Moor is situated just a stone throw away from Burnley centre, where fans can find a whole array of dining options. 

Toilets: Toilets are located throughout the stadium on a match day.

Cash Point: There are no cash points available in the ground however, there is a cash point located at Lyndhurst Road situated a couple of blocks away from the club and one situated opposite the Turf Pub. It is cash only at the concourse. Card payments are accepted at the ticket office and club shop.

Burnley is surrounded by hills and moorland and is located on the edge of an area of outstanding natural beauty. You can walk around Towneley Hall with characters from the past, or take part in fun runs through Padiham Greenway, enjoy theatre performance at The Mechanics and in the park or visit exhibitions of sculptures or paintings at Gawthorpe Hall.

The iconic Singing Ringing Tree which stands high above Burnley on Crown Point Moor and has been named in the top 10 pieces of ‘sound art’ in the world. The splendid views over the town to the hills beyond make a visit for a closer inspection of this amazing artwork an absolute must.

For more information on places to stay and things to do in Burnley, please visit www.visitlancashire.com