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Ticketing Loyalty Points And Away Ticket Sales

Supporters can accumulate loyalty points when they purchase tickets with us and this enables them to gain priority purchase access to away and domestic cup matches.

The following information refers to seasons prior to and including 2020/21:

Accumulating loyalty points
Season ticket holders accumulate ticketing loyalty points for the following purchases:

Season tickets: 350 loyalty points
Match tickets: 10 loyalty points

Log in here to check your account' here - you will see 'Your Loyalty Points' at the bottom of the menu once you log in.

Away ticket priority
Priority on away tickets will be given to supporters who have accumulated the eligible number of loyalty points during the current and previous seasons.

Away match tickets will go on sale roughly 4-6 weeks before the date of the match.

Supporters with the eligible number of points will have a clear priority period to apply for tickets. Each relaese of tickets and the associated dates will be based on the number of loyalty points earned during the season.

The number of required ticketing loyalty points will be reduced until all tickets are sold, or all supporters in the relevant categories have had the opportunity to apply for tickets.

After this period the remaining tickets will move to general sale. Which may only mean that you have to have a purchase history with the club to purchase a ticket. We will be clear of the requirements to purchase in each category of release.

Below is a guide on when the club usually implements the loyalty system:

Home league matches

Tickets for home Premier League matches go on sale 42 days before the match.

All match ticket sales are subject to availability.

Dates of matches are also subject to change due to changes in broadcast schedules or postponements.

Away league matches

Tickets for away Premier League matches go on sale approximately 28 days before the match.

Away match tickets follow a priority sales process, for example:

Priority period 1 – season ticket holders with 6000 points Priority period 2 – season ticket holders with 4000 points Priority period 3 – season ticket Holders Last week – general sale.

All match ticket sales are subject to availability.

Please note: the above is an example of a priority points period. Priority periods may change dependant on the opposition, number of tickets available, and competition.

Domestic cup - for example FA cup

Tickets for domestic cup home matches go on sale 42 days before the game where possible.

Tickets will go on sale as follows:

Period 1 – season ticket holders (secure your seat) Period 2 – general sale

Disabled supporter season ticket holders will have their tickets automatically reserved but will be released after first week.

All match ticket sales are subject to availability.

Domestic cup away games

Tickets for domestic cup away matches go on sale 42 days before the game where possible. Tickets will go on sale as follows.

Priority period 1 – season ticket holders with 5000 points – 1 per person Priority period 2 – season ticket holders with 3000 points – 1 per person Priority period 3 – season ticket holders – 1 per person Priority period 4 - general sale.

All match ticket sales are subject to availability.

Cup finals (not played at Turf Moor)

Tickets for cup finals are sold only to season ticket holders and members.

Tickets will go on sale as follows:

Season ticket holders can purchase up to 2 tickets each. General sale Members can apply for 1 ticket. For FA Cup finals, it is unlikely there will be any tickets on general sale due to the allocation received.

All match ticket sales are subject to availability.


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