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COVID PROTOCOLS

All the up to date information on COVID status at Turf Moor

Following our communication published on Thursday 9th December regarding the Government’s new Plan B protocols, we have received several questions from supporters.

We are now in a position to answer a number of questions posed for the club, and we will further update supporters once we have more answers to your questions.

We appreciate your patience and understanding, with our priority being to make sure that all spectators can watch the club's teams play in a safe and secure environment, whilst adhering to the procedures put in place by the Government.

Please note: the rules are subject to change if we receive further communication from the Government/Premier League.

We politely ask all of our supporters to complete the pre-registration of your COVID-19 pass.

REGISTER YOUR DETAILS HERE

Or...

Full details can be found here.

FAQ'S

The COVID-19 pass is not just on smart phones; anyone can apply for a paper version of the COVID-19 pass by post. For more information on this, click here: https://go.burnleyfc.com/COVIDPassLetter or spectators can apply by phoning 119.

The COVID-19 pass can also be downloaded as a PDF, or stored within NHS App and added to your Apple / Google Wallet.

We advise anyone attending the game to either screenshot or download the pass to their phone to avoid any connectivity issues with the app.

We are awaiting further guidance.

We are also awaiting confirmation on the amount of time that a lateral flow test will need to be administered before a match.

Supporters will not be able to bring the testing stick with them. They must have registered their LFT result with the NHS and received and email or text message. The NHS website for registering a test can be found here: https://go.burnleyfc.com/LFTest

Season tickets or matchday tickets may be asked for along with proof of COVID-19 status.

The club haS an operational procedure to help deal with waiting times. However, to help with this please arrive early and make sure you have your COVID-19 pass or proof of negative lateral flow ready to show if asked.

No, there will be no refunds currently as there is the option for supporters to provide a negative lateral flow test result.

You can receive a paper version of the COVID-19 pass through the post. For more information on this, please click here:

https://go.burnleyfc.com/COVIDPassLetter or dial 119 to request one.

They can lateral flow before coming to the match and register this with the NHS who will send them an email or text message with the result, or they can show their countries version of the NHS COVID-19 pass, along with photo ID.

U18s are exempt from showing proof of a vaccination/negative lateral flow following guidance from the Government.

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