TOTTENHAM V BURNLEY: SUPPORTER INFORMATION

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Important information for travelling supporters

2022-05-11T10:35:12.941Z

TOTTENHAM V BURNLEY: SUPPORTER INFORMATION

Important information for travelling supporters

2022-05-11T10:35:12.941Z

Clarets head to north London on Friday evening

If you are making the journey to the Tottenham Hotspur Stadium this Sunday (15th May), please read the below information.

All supporters are asked to plan their journey carefully and arrive early.

The address for the stadium is:

Tottenham Hotspur Stadium, 782 High Road, London N17 0BX

Tottenham Hotspur Stadium is highly accessible by public transport.

The four stations serving the stadium provide London Underground, London Overground and Greater Anglia services. There are numerous Transport for London buses and the event day shuttle buses connecting the stadium with other stations and services. Walking routes to and from the stadium to stations and coach parks are all clearly signposted. Stewards will also be on hand to answer any questions.

Please familiarise yourself with the transport information below to help you make informed travel choices for the match.

Please consider the following when planning your journey:

Driving is not advised. A large Controlled Parking Zone (CPZ) is in operation and the roads surrounding the stadium are generally closed before, during and immediately after a match.
There are a range of transport options available and there may be quicker or more direct alternatives to those you may be familiar with.

Tottenham Hotspur Stadium is served by four train stations:

White Hart Lane (London Overground): Approx. 5 mins walk to the stadium.
Northumberland Park (Abellio Greater Anglia services): Approx. 10 mins walk to the stadium.
Tottenham Hale (Victoria line and Abellio Greater Anglia services): Approx. 25 mins walk to the stadium.
Seven Sisters (Victoria line and London Overground): Approx. 30 mins walk to the stadium.

Supporters are strongly discouraged from using Silver Street and Bruce Grove stations as they have limited capacity. At Bruce Grove you will also find it extremely difficult to board a train immediately after a match if you are travelling southbound.

Please refer to the stadium transport guide map below to see travel distances and average station queue times.

By train or tube:

Travelling through London Bridge

Take the Thameslink service from London Bridge to Finsbury Park and change onto Great Northern services to Alexandra Palace - then take the Shuttle Bus to the stadium.

Travelling on the Piccadilly Line

If travelling from Earl’s Court and other West London locations, your journey will be less crowded if you stay on the Piccadilly line to Wood Green and take the Shuttle Bus to the stadium.

Travelling through Victoria

Take the Victoria line to Seven Sisters or Tottenham Hale, then take a bus to the stadium or walk. Please note that to prevent over-crowding, there will normally be a pedestrian diversion route in operation (which exits the station) when you change from the Victoria line onto London Overground services at Seven Sisters. If you wish to take the Overground to White Hart Lane, you are advised to board at Liverpool Street.

Please note that the Victoria line is especially busy on matchdays. Your journey may be less crowded if you can avoid the Victoria line. Travel as early as possible before kick-off and try to avoid peak times if you can.

Travelling through Waterloo

Take the Northern line to Euston and then use the Victoria line as above.

Travelling through Paddington or Marylebone

Take the Circle line to Liverpool Street for trains to Northumberland Park or White Hart Lane. Alternatively, you could take the Metropolitan line to Kings Cross and the Victoria line as above. (If you are travelling through Marylebone you will need to walk to Baker Street to access the Circle and Metropolitan lines).

Travelling through Euston or Kings Cross St Pancras

An alternative to using the Victoria line is to take the Circle or Metropolitan lines to Liverpool Street for trains to Northumberland Park or White Hart Lane.

Travelling through Liverpool Street

Use London Overground for direct trains to White Hart Lane, or Greater Anglia for direct trains to Northumberland Park.

Travelling through Stratford

Take a direct Greater Anglia train to Northumberland Park.

Travelling through Fenchurch Street

Walk to Liverpool Street for trains to Northumberland Park or White Hart Lane.

For further transport information, please visit Transport for London.

By car:

The stadium is served by the following main roads:

From the North: A10/Tottenham High Road, M11; passing Enfield or Chigwell

From the South: A10/Tottenham High Road; passing Stoke Newington and Central London

From the East: A406; passing Walthamstow

From the West: A406, M25; passing Bounds Green, Muswell Hill and Arnos Grove

In most cases, Tottenham Hotspur discourage fans from driving to the stadium, so please explore your public transport options before travelling.

There is no parking available for general admission fans at the stadium.

The road closures also mean that, if you choose to travel by car, you will not be able to exit any car parking facility within the road closure area for one hour after the final whistle.

Accessible parking is available in and around the stadium for supporters with a disability, subject to availability. If you have accessibility requirements, please email access@tottenhamhotspur.com

By bus:

The stadium is well-served by Transport for London buses, albeit with some services diverted during the road closure period.

Bus diversions will be minimised, so they are back operating on the High Road as soon as possible after the final whistle.

Before and during a match, services that normally run up and down the High Road (149, 259, 279 and 349) are diverted to the east of the stadium at Lansdowne Road, rejoining the High Road at the Northumberland Park junction.

For further transport information, please visit Transport for London.

By coach:

Coach parking for visiting supporters is located in Zone A on West Road, which can be viewed on this map. West Road is a 15–20-minute walk for able bodied supporters. Parking on West Road can be booked here and must be booked prior to arrival.

Tottenham Hotspur kindly requests that visiting supporters be considerate of local residents when arriving and leaving the stadium.

Road closures: A number of side roads around the stadium are closed to general traffic access, from two hours before, during and up to one hour post-match.

Love Lane and Whitehall Street parking bays are suspended on a matchday and are closed for up to one and half hours after a match to cater for queues at White Hart Lane station.

For one to two hours after a match, Leeside Road is one-way eastbound and Willoughby Lane is one-way northbound, from its junction with Willoughby Park Road.

Event day parking controls operate within this area.

For more detailed information on how the road closures work, take a look at the maps here.

Drop-off points: Matchday road closures prevent spectators from being dropped-off or picked-up close to the stadium. If you need to use a taxi or private hire vehicle, it is recommended that you are dropped-off and / or picked-up at least a 10 minute walk (0.5m) away from the stadium.

Here to help: Tottenham Fanbassadors and stewards will be available outside the stadium to answer any questions you have related to matchday.

Ticket office: The Paxton House Ticket Office will be open up to four hours before kick-off and to the end of half time - please note, we shall only be able to deal with queries relating specifically to that day’s fixture. The ticket office is located directly next to the stadium in the north-west corner. It is clearly signposted, and Fanbassadors can also direct you there.

Stadium entry: The stadium will open at 10am.

Visiting supporters are accommodated in Blocks 116-118 located in the North-East corner of the stadium, accessed via Entrance 11.

Cashless payments: All payments at Tottenham Hotspur Stadium are cashless with all major credit and debit card and mobile payments such as Apple Pay and Google Pay accepted.

Food and beverages: Food and drink outlets serve a wide range of delicious food, taking inspiration from London’s vibrant street food market scene and providing a range of diverse menus along with traditional fan favourites. Please contact Tottenham if you have specific dietary requirements.

Bag policy: Visiting supporters are strongly advised not to bring a bag into the stadium. These include, but are not limited to, large bags greater than A4 in size. Full details of Tottenham’s bag policy can be found here.

Supporters with a medical condition which requires bringing a bag or other equipment can request a medical exemption by emailing access@tottenhamhotspur.com.

Flags and banners: Flags and banners are welcome at Tottenham Hotspur Stadium. Full details of Tottenham’s Flags & Banners Policy can be found here. Requests to submit flags for pre-approval should be directed to supporterservices@tottenhamhotspur.com.

Prohibited items: A comprehensive list of prohibited items can be found here.

Smoking: Please note that smoking and the use of e-cigarettes are not permitted anywhere across the stadium campus.

Programmes: Programmes are available to purchase from vendors situated around the stadium.

Reporting anti-social behaviour: Tottenham Hotspur operates a zero tolerance approach to anti-social behaviour in any form and expects all supporters to treat each other with respect. If you witness or experience any behaviour in the stadium which you believe falls below the standard that you would expect, we encourage you to report it as soon as possible.

If you witness any form of anti-social, abusive or discriminatory behaviour, homophobic language, crime, vandalism, violence, persistent standing, the use of smoke bombs or pyrotechnics close to you at any of our matches, please send a text to 07537404821 along with your location (block/row/seat) and the location of the offence (block/row/seat), with:

FOUL (language & behaviour)RACISM (racist chanting & shouting)HPH (homophobic chanting)DRINK (drinking alcohol in view of the pitch)SMOKE (smoking in the stadium)STAND (standing up)PYRO (use of or intended use of any pyrotechnic or smoke bomb)COVID (breach of code of conduct)

Full details of Tottenham's code of conduct can be found here.

Full visiting supporter information can be found here.

Parking: Accessible parking is available in and around the stadium for supporters with a disability, subject to availability. If you have accessibility requirements, please email access@tottenhamhotspur.com

However, please note that the car parking spaces for supporters with disabilities are within the road closure zone, so you will need to arrive early to access these and stay longer before departing.

Stadium entry: The accessible entrance for visiting supporters is Entrance 11a. There is an accessible lift adjacent to the away ticket office that will take supporters from street level to the Entrance.

Bag policy: Supporters with a medical condition which requires bringing a bag or other equipment can request a medical exemption by emailing access@tottenhamhotspur.com.

Food and drink: There are food and drinks outlets throughout the stadium on all levels. These have accessible counters and induction loop provisions.

Tottenham have an order to seat service for fans in the wheelchair user accessible seating areas. This service will also be made available for ambulant fans shortly. Stadium catering staff can take food orders, or this can be done via the club app. Please contact Tottenham if you have specific dietary requirements.

Accessible toilet facilities: Accessible toilets are available in each of the public toilets throughout the stadium. A small number of accessible toilets are fitted with baby changing facilities, but the vast majority are dedicated toilets.

All in-stadium accessible toilets have the following facilities:

Radar Key access
Grab rails by the toilet and sink
Mounted flushing lever
Backrest
Full-length mirror
Emergency assistance alarm fitted to floor level

Public toilets are available at the following locations:

639 High Road
Park Lane
Tottenham Green
Whitehall Street
Willoughby Lane

Audio commentary: Audio descriptive commentary is available for supporters via the use of receiver and headset. The audio descriptive headsets for away fans are delivered to your seat. Please contact

Here to help: Tottenham Fanbassadors and stewards will be available outside the stadium to answer any questions you have related to matchday.

For further access information, please see here or contact the access team using the details under the below 'Useful Contacts' drop-down.

If you require further assistance prior to your trip, please contact access@tottenhamhotspur.com

General Enquiries

Phone: 0344 499 5000

Supporter Services Team

Email: supporterservices@tottenhamhotspur.com

Disability Access Officer, Simon Blewett

Email: access@tottenhamhotspur.com

Tottenham Fanbassadors and stewards will be available outside the stadium to answer any questions you have related to matchday.

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