SUPPORTER INFORMATION: LEEDS UNITED V BURNLEY

Main Club Sponsor

TICKETS

SHOP

Information for supporters travelling to Elland Road

2024-09-12T18:30:00.000Z

SUPPORTER INFORMATION: LEEDS UNITED V BURNLEY

Information for supporters travelling to Elland Road

2024-09-12T18:30:00.000Z

Information for supporters travelling to Elland Road

The Clarets get the season back underway at Leeds United on Saturday lunchtime.

For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800, select option 1 or email ticketoffice@burnleyfc.com.

Please note that all duplicate ticket requests will need to be emailed from the visiting Club and only government recognised ID will be accepted.

Visiting supporters may be asked to show photo ID on matchday, this is to ensure that any ticket collections or duplicates are for use of the named ticket holder.

The away ticket office is located adjacent to the away turnstiles (entrance 1 & 2) and opens 90 minutes prior to kick-off.

Address: Elland Road, Leeds, LS11 0ES

By Car

Elland Road is located J2 of the M621.

Eastbound Exit - Exit the slip road at J2 and at the roundabout, take the third exit which will bring you onto Elland Road and follow signs for matchday parking.

Westbound Exit – Exit the slip road at J2 and at the roundabout, take the first exit which will bring you onto Elland Road and follow signs for matchday parking.

Postcode for Sat Nav: LS11 0ES.

Parking

Leeds City Council currently operate a number of car parks in close proximity to the stadium around Elland Road. The car parking charge is currently £6 per car and payment is by cash only.

Car Park A & B

Car Park A & B Located adjacent to McDonalds Fullerton Car Park Located off Elland Road behind the West Stand Elland Road Park & Ride Site Located off Elland Road, enter via Bobby Collins Way opposite the Police Station. The site is situated adjacent to the stadium on the A643, just off junction 2 of the M621 motorway.

Accessible Parking

Accessible parking is available for blue badge holders and issued on a first come first served basis. All car parking around the stadium is managed by Leeds City Council.

60 accessible spaces are available in Car Parks A & B. These car parks are accessed via Elland Road.

North Stand

At the rear of the North Stand 150 spaces are available and can be accessed via Bobby Collins Way (which is located just off Elland Road, facing West Yorkshire Police station). Upon entry, supporters will be asked which stand they wish to access, and they will be parked as near as possible to the closest point of entry for their ingress to the stadium. This car park is available for both home and away fans. Leeds United wellbeing officers, who wear high visibility maroon jackets, will be on hand to assist disabled fans into the ground and then assist them back at the end of the game.

Fullerton Car Park

A small number of disabled parking spaces are located in the Fullerton Car Park adjacent to Elland Road.

Lowfields Road

17 accessible spaces are available. Lowfields Road is located adjacent to the East Stand.

Coach Parking

A designated coach park is available for away supporters and is located in the Fullerton Car Park. Once away supporters have disembarked from the coaches, stewards direct away fans down the away walkway and into the West Stand area located in close proximity to the away turnstiles (entrance 1 & 2 / Howards) and the Away Fan Zone.

All of the above car parks are managed by the Parks & Countryside Service of Leeds City Council, and can be contacted on 0113 395 7400, or alternatively parks@leeds.gov.uk. Car parking charges are subject to change.

By Bus

Matchday Special Shuttle Service

Here's how you can get to Elland Road by bus with the Leeds City (Operated by First Bus) matchday special services.

Service R2

Operates on most home matchdays from Sovereign Street in Leeds (outside Café Nero) to Elland Road from 90 minutes before the match starts. The ‘What3Words’ location for this pickup location is haven.detect.tall.

Service R3

Operates from Thornbury Barracks and Pudsey Bus Station to Elland Road 90 minutes before the match starts.

Please note, MCards, MetroCards and West Yorkshire Day Rovers are NOT valid on these services.

Service Buses

From Leeds City Centre:

Along Elland Road, please note that bus stops outside the ground are suspended one hour before and one hour after a home match.

· Services 51, 52 (Morley Line) from Corn Exchange stop D on Vicar Lane

· Services 55, 55C from stop City Square stop G on Park Row

Along Beeston Road (10 minute walk from the Co-op, at the top of Wesley Street, Beeston)

· Services 65, 75

Along Ring Road Beeston (15 minute walk from the Drysalters pub)

· Services 9, 9A

By Train

Leeds train station is located in Leeds City Centre and is approximately a 35–40-minute walk to Elland Road.

Road Closures

Post-match road closures are in place around the stadium.

Elland Road is closed 15 minutes prior to the final whistle and remains closed up until at least 1 hour.

Lowfields Road is closed post-match for vehicular movement. No vehicles will be allowed to move until fans have left this area, this could delay you from 30 minutes, up to an hour after the final whistle.

Your safety when attending Elland Road is paramount and Leeds United’s stewarding team are on hand to ensure that you remain safe and secure during your visit to Elland Roads. Stewards are strategically placed throughout the stadium and are available to answer any questions you may have; so please don’t be afraid to approach a steward to assist you on matchdays.

Burnley supporters...don’t forget to keep your eyes out for our familiar travelling safety stewards at Leeds United!

The stewards on Saturday will be Matthew Ragnal, Asim Nawaiz and Qasim Nawaiz.

You’ll spot them, as always, in their red jackets with Burnley badges.

They’re there to help and support YOU if you need them - or just a regular, friendly face to keep you reassured and answer any questions you may have!

Security & Searches

Security and bag searches will take place at the turnstiles before entry. Searches will be conducted, and you may be requested to open your own bag to allow it to be searched.

The searching protocol for fans aged 16 or under is a different process to adults and only carried out whilst a parent, guardian or member of the club’s Wellbeing Team is present.

Bags

Bags larger than A4 in size will not be permitted. Unfortunately, there is no luggage storage facility at Elland Road.

Smoking & Vaping

The use of both cigarettes and all types of electronic cigarettes (including vapes) is not permitted anywhere inside Elland Road stadium. This includes all areas inside the stadium bowl, toilets, concourses, stairwells and bar areas.

Smoking of any kind is only permitted in designated smoking zones. Smoking zones are clearly signposted, and smoking is only permitted in the designated smoking zones at half-time.

Prohibited Items

The following list of items are not permitted inside Elland Road. This is not an exhaustive list and not limited to:

Pyrotechnics, flares and smoke bombs
Knives, weapons of offence (or any items considered to be weapons) - i.e. knuckledusters, batons, etc.
Large spiked umbrellas
Large radio sets
Darts
Air horns
Glasses
Glass bottles
Drink cans
Laser devices
Tools of any kind

Plus, any other item that could cause an injury, be used as a weapon, compromise public safety or disrupt the game.

Ground Regulations

Ahead of your visit to Elland Road, please ensure that you are familiar with the Ground Regulations in place at the stadium.

Entry to the Ground is expressly subject to acceptance by the visitor of these Ground Regulations and the rules and regulations of FIFA, UEFA, The Football Association, the Premier League and The English Football League (EFL) in respect of the relevant competition and the terms of the Supporter Code of Conduct (if any). The Ground Regulations incorporate the Club's Customer Charter (if any) and the Premier League's Commitment Regarding Abusive and Discriminatory Conduct. Entry to the Ground shall constitute acceptance of the Ground Regulations.

All-seater Stadium

Supporters are reminded that Elland Road is an all-seater stadium.

In all areas of Elland Road, there are children, elderly fans and those with medical conditions who are unable to see or watch the match if supporters stand up in front of them.

Please be mindful of this at all times and thank you for your cooperation.

Please note, there are seats located in the North Stand Upper where rail seating has been installed. Rail seating allows for fans to safely stand. In all other areas supporters are not permitted to stand in any seating area whilst play is in progress. Persistent standing in seated areas other than the designated rail seating areas whilst play is in progress is strictly forbidden and may result in ejection from the ground.

Flags

Leeds United are happy for visiting fans to bring their flags to Elland Road providing they have the correct certificates. Please see contact details below.

Small handheld banners and flags will be allowed through the turnstiles in the North and South Stands on a matchday and will be checked by the stewards on entry - any flags that are deemed to contain offensive content will be confiscated.

Larger flags (1 meter) will need to be pre-authorised by the club in order to comply with ground health and safety regulations. No poles will be allowed inside the stands at Elland Road. Any flag over the dimensions of 5ft by 3ft would be classed as an extra-large flag and these must strictly be agreed in advance with the Club and will be stored at Elland Road. Also any flags which are on a wooden pole are not permitted to be brought into Elland Road.

Any flags over 1x1m must carry a fire rated certificate.

For further information regarding flags inside the stadium, please contact:-

Head of Matchday Safety & Security, Laura Strong

Email: laura.strong@leedsunited.com

Deputy Safety Officer, Diane Ingleby

Email: diane.ingleby@leedsunited.com

Turnstiles

Entrance 1 and 2 are the designated turnstiles for visiting supporters to enter the ground on matchday with a valid ticket. Depending on the ticket allocation, away supporters may also use Howards Entrance as a stadium entry point. Visiting disabled supporters who have purchased accessible seats enter the stadium by Exit W1 gate.

Leeds United strongly advise visiting supporters not to travel to Elland Road on matchdays without a valid matchday ticket.

Turnstiles open 90 minutes prior to kick-off.

Stand

Visiting Supporters are seated within the South Side of the John Charles West Stand in the Upper and Lower tiers (dependent on ticketing allocations).

Away Fan Zone

This is located just adjacent from the away turnstiles in the West Stand car park and cordoned off for away supporters to access. A selection of food and drink (alcoholic and non-alcoholic) is available.

The Fan Zone is the perfect place to build the atmosphere in the build up to the match. The Away Fan Zone is open for all home first team fixtures and opens 2 hours prior to kick-off and can also be accessed at half-time.

Cashless Stadium

Supporters are reminded that Elland Road is a cashless stadium and only card payment will be accepted at food and drink outlets inside the stadium.

Food and Drink

Several food and drink options are available at locations around the stadium and inside of the stadium. Alcohol is served at every kiosk but cannot be taken into seating areas in the stadium seating bowl.

Safeguarding Information

Leeds United provide a Wellbeing Team present at every home game to support fans throughout their matchday experience. Members of the Wellbeing Team can be identified by their maroon Hi-Visual jackets, and you will find them in each stand at the stadium, from two hours ahead of every kick-off.

The Wellbeing Team can assist supporters with a number of different matters, whether it is guidance or advice around the stadium, reporting any concerns with regards to safeguarding or the welfare of young fans, or extra support for people who are more vulnerable at matches including those with disabilities, older people, or young children.

If you would like to get in touch with the Wellbeing Team, ahead of a matchday, you can send them an email with any queries, including to book in a time slot for the prayer room located in the West Stand or to ask for wheelchair assistance from your car to your seat. Please email wellbeing@leedsunited.com.

For more information on the safeguarding policies, please click here.

Under 2's Policy

Many supporters may not be aware of the policy regarding under-2s, so Leeds United are reminding supporters that children under the age of 2 years will not be permitted entry into the ground due to Health and Safety reasons.

Ticket holders aged 2 to 15 years must be accompanied by an adult aged 18 years or above and be seated adjacent in the stadium bowl.

Adults must stay with junior ticket holders (2 to 15 years) at all times whilst in the stadium.

Unaccompanied children under the age of 16 years will not be admitted into the stadium.

Elland Road has a number of wheelchair spaces and accessible seating for all home games, with wheelchair bays located in the North, East, South, and West Stands.

To allow easier access, designated accessible seats for ambulant disabled supporters are situated in the North, East and West Stands.

Alternatively, ambulant disabled supporters may choose to sit in any alternative areas.

Matchday Accessibility Lounge

The Nicky Chapman Lounge is an exclusive facility located in the Northwest Corner offering a range of refreshments. As the stadium is a cashless stadium payment for refreshments must be made by card.

Access to the Lounge is restricted to disabled supporters and their personal assistants who access their seats via the Ground Tunnel Entrance due to limited capacity. No additional family members will be admitted. Toilets are operated with radar keys, which are available from designated wellbeing officers who will be wearing maroon Hi visual vests.

Audio Descriptive Commentary

Audio descriptive commentary for visually impaired supporters are available on a pre-booking basis by contacting the Disabled Liaison Officer via disabledinfo@leedsunited.com. To utilise a headset, card details will need to be saved on your account to act as a deposit of £20. All headsets will be delivered and collected from your seat by a wellbeing officer who will be wearing a maroon Hi visual vest.

Any headsets not returned will be charged the full cost of replacing the headset and unit.

Sensory Room

The Club has a Sensory Room which is available for use on a match-by-match basis (subject to availability) within the South Stand. It contains facilities to assist anyone who may be struggling with their sensory stimulation.

Please contact disabledinfo@leedsunited.com for matchday availability and to book as there are limited spaces within the room.

Assistance Dogs

Leeds United welcome supporters using an assistance dog. It is requested that an advanced notification is given to the Club’s Disability Liaison Officer to ensure that appropriate facilities are made available for you and your dog on matchday.

Get in Touch

Leeds United will have their Disability Liaison Officer present to assist fans in making sure they have an accessible and enjoyable visit to Elland Road.

Supporters with any queries or concerns regarding their visit to the stadium should contact disabledinfo@leedsunited.com.

Share this post