SUPPORTER INFORMATION: HULL CITY V BURNLEY

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Information for supporters travelling to MKM Stadium

2024-10-22T12:00:00.000Z

SUPPORTER INFORMATION: HULL CITY V BURNLEY

Information for supporters travelling to MKM Stadium

2024-10-22T12:00:00.000Z

Information for supporters travelling to MKM Stadium

Burnley make a midweek trip to Hull City on Wednesday evening.

For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800, select option 1 or email ticketoffice@burnleyfc.com.

Address: MKM Stadium, West Park, Hull, HU3 6HU

By Car

From the west

Approach Hull from the M62, which leads straight onto the A63.

Continue on the A63 under the Humber Bridge. The road continues into the A63 Clive Sullivan Way.

Continue along Clive Sullivan Way. Turn off onto the slip road just before the flyover, signposted ‘Local Traffic/Infirmary’. At the roundabout, take the second exit for Rawling Way.

At the next main set of traffic lights (and with the hospital in front of you), take a left turn onto A1105 Anlaby Road. Continue over the flyover. At the foot of the flyover, take a right turn into Walton Street.

The Walton Street car park is just over halfway down this street after the Tigers Trust Arena.

From the Humber Bridge

Once over the Humber Bridge, follow signs for Hull City centre. The road follows round to the left to join the A63 Clive Sullivan Way and will take you under the Humber Bridge.

Continue along Clive Sullivan Way. Turn off onto the slip road just before the flyover, signposted ‘Local Traffic/Infirmary’. At the roundabout, take the second exit for Rawling Way.

The Walton Street car park is just over halfway down this street after the Tigers Trust Arena.

From the north

Take the A1079 towards Beverley and follow signs for the Humber Bridge and the A164. Take the A63, signposted Hull City centre.

Continue on the A63 under the Humber Bridge. The road continues into the A63 Clive Sullivan Way.

Continue along Clive Sullivan Way. Turn off onto the slip road just before the flyover, signposted ‘Local Traffic/Infirmary’. At the roundabout, take the second exit for Rawling Way.

The Walton Street car park is just over halfway down this street after the Tigers Trust Arena.

From the east & Hull docks

The A165 approaches Hull from the east coast and onto Holderness Road. Follow signs for A63/M62 Leeds.

At the second large roundabout on the A63 Garrison Road, continue over Myton Bridge straight onto A63 Castle Street. Continue along the A63. Just before the flyover, take the slip road signposted ‘Infirmary/Anlaby A1105’. At the roundabout, take the third exit onto Rawling Way.

The Walton Street car park is just over halfway down this street after the Tigers Trust Arena.

Car Parking

Walton Street Car Park

Parking is available to home and away supporters on the nearby Walton Street car park, charged at £5 per vehicle (cash only) and free for blue badge holders.

The car park, which provides 1,100 spaces for cars and coaches, opens three hours before kick-off and closes three hours after the full-time whistle.

Postcode: HU3 6GA.

City Centre Car Parks

St Stephen’s Street (0.9 miles, 18-minute walk to the MKM Stadium)
Pryme Street Multi-Storey (1.1 miles, 23 minutes)
Francis Street (1.2 miles, 25 minutes)
Osborne Street Multi-Storey (1.4 miles, 28 minutes)
Mason Street (1.5 miles, 31 minutes)
George Street Multi-Storey (1.5 miles, 32 minutes)

Accessible Car Parking

Parking is available free of charge to home and away blue badge holders in a designated area of the Walton Street car park. Three parking areas are available on site to home disabled supporters, charged at £25 per season, subject to availability.

A limited number of disabled parking spaces are available on site to away fans and must be booked at least 72 hours in advance by emailing leanne.jensen@wearehullcity.co.uk.

Drop-off Area

There is a drop-off area at the MKM Stadium on matchdays in the same area as the taxi rank on the perimeter road through West Park. Supporters can be dropped off up to 45 minutes before kick-off.

On-street Parking

Areas around the stadium are resident-only zones and cars parked illegally will be issued with parking tickets. Matchday parking is not available at the stadium.

Cyclists

Parking facilities for cyclists are available around the perimeter of the stadium.

By Train

Hull Paragon is the nearest train station, approximately a 20-minute walk from the MKM Stadium.

Walking Directions:

Leave Hull Paragon through the main exit and turn right towards the traffic lights at the junction of Anlaby Road and Ferensway.
At the lights, turn right onto Anlaby Road and follow the signposts to the stadium, passing Hull Royal Infirmary on your right.
On matchdays only, turn right after the hospital onto Argyle Street.
The footbridge is on the left and takes you all the way to the MKM Stadium.

By Bus

The MKM Stadium is served by a number of buses from Hessle, Cottingham and Willerby, as well as two from Hull Paragon Interchange:

Stagecoach bus number 2 – departs from bay 6 (buses every 10 minutes)
East Yorkshire bus number 66 – departs from bay 7

Buses are wheelchair friendly and can help reduce congestion.

East Yorkshire Buses can be contacted on X @EYBuses, with timetables and information on their website and app. For more information, visit www.stagecoachbus.com or call East Yorkshire Motor Services on 01482 592929.

Humberside Airport

Approximately 18 miles from the stadium, Humberside Airport is served by buses to Hull city centre, which pass the MKM Stadium on route.

For more information, visit www.humbersideairport.com.

Priory Park & Ride

Signposted from the A63 Clive Sullivan Way, Priory Park & Ride provides 650 parking spaces with a frequent bus service dropping off and picking up spectators outside the stadium on Anlaby Road.

For more information, please visit www.hull.gov.uk.

Opening - Turnstiles typically open 90 minutes before kick-off. Supporters are advised to arrive early to avoid large crowds.

Using Your Ticket - Place the barcode on your ticket under the scanner, wait for the light to turn green and proceed into the stadium. If the light goes red, please notify a steward for assistance.

Late Arrivals - One turnstile in each stand will remain open for 30 minutes after kick-off: turnstiles 12 (East Stand), 14 (South), 39 (West), 41 (North - home) and 50 (North – away). Those who arrive later should alert a steward on one of the access gates in the corners.

No Smoking Policy - The use of cigarettes and e-cigarettes are not permitted. Supporters may leave the ground five minutes before half-time to smoke outside but must re-enter within five minutes of the second half starting.

Away supporters are housed in the North-East corner and can enter the stadium via turnstiles 47-50 and 1-5. Lift access is via disabled 46 entrance.

Away Banners - Must be fire certificated, displayed appropriately and do not exceed 1m x 2m. Hull City reserves the right to refuse banners that cannot be displayed appropriately on the grounds of offensive content or supporter safety.

Away Matchday Ticket Sales - Unsold tickets will be available to purchase from the East Stand Ticket Office. Please check before travelling as no tickets will be available if the away allocation has already sold out.

Hotels

Ibis Hull City Centre (1.5 miles from the MKM Stadium)

DoubleTree by Hilton Hull (1.7 miles)

Holiday Inn Express Hull City Centre (2 miles)

Holiday Inn Hull Marina (2.5 miles)

Village Hull Hotel & Leisure Club (3.1 miles)

Mercure Hull Grange Park Hotel (4.4 miles)

Local Attractions

Humber Bridge - Officially opened by Queen Elizabeth II in July 1981, the Grade I listed Humber Bridge took eight years to construct and was the world’s longest single-span suspension bridge for 16 years.

The Deep - Shaped liked the bow of a ship, the award-winning aquarium overlooks the Humber estuary and is home to over 5,000 animals, including sharks, rays, green sawfish, turtles, penguins and tropical fish.

Seven Seas Fish Trail - The renowned Fish Trail encourages visitors to explore Hull in a unique way by searching for 41 life-sized fish sculpted into the pavement across various locations in the city centre.

Museums Quarter - Situated along the cobbled High Street in Hull’s historic Old Town, the Museums Quarter consists of three, free-to-enter museums: Streetlife Museum of Transport, Wilberforce House, and Hull and East Riding Museum.

Maritime Museum (temporarily closed for renovations) - Located in the Grade II listed Dock Offices building in Queen Victoria Square, the museum explores the city’s maritime heritage from the Bronze Age to present day through models, paintings and artefacts.

Food & Drink

Winner of the Best Retail Catering Award at the Stadium Events & Hospitality Awards 2023.

Street Food – Chicken katsu curry box, chicken gyros box, BBQ pulled pork roll, loaded fries with BBQ pulled pork, pulled pork burger, southern fried chicken & chips, winning dish from the online fan vote.

Hot Food – Steak & ale pie, chicken Balti pie, sweet potato pie, coconut & spinach pie (vegan), chip spice chips, triple cheese cheesy chips, quarter pound cheeseburger, quarter pound beef burger, hot dog, loaded nachos.

Confectionery - Kit Kat Chunky duo, Yorkie duo, Lion Bar duo, Fruit Pastilles, Munchies, Randoms.

Drinks - Yorkshire Tea, Cadbury’s Hot Chocolate, Douwe Egberts Coffee, Bovril, Coca-Cola, Coke Zero, Dr Pepper, Fanta Orange Zero, Sprite Zero, Harrogate Spring Water, Oasis Summer Fruits Zero, Capri Sun Orange.

Alcoholic Drinks - Carling, Madri, Guinness, Efes, Kingstone Press Wild Berry Cider, Kingstone Press Apple Cider, Red & White Wine.

Offers - Any hot drink + any chocolate bar = £3.95. Pint of Carling + any pie = £7.95.

Dietary Requirements – Please email brendon.smurthwaite@wearehullcity.co.uk in advance to identify a suitable product and confirm arrangements for collection on the day.

Cashless Concourses – Only card transactions are accepted as a form of payment.

Burnley supporters...don’t forget to keep your eyes out for our familiar travelling safety stewards at Hull City!

The stewards on Wednesday will be Andrew Shaw, Qasim Nawaiz, Asim Nawaiz and Kamran Khan.

You’ll spot them, as always, in their red jackets with Burnley badges.

They’re there to help and support YOU if you need them - or just a regular, friendly face to keep you reassured and answer any questions you may have!

Prohibited Items

What can I bring into the stadium?

Small compact cameras - Must be able to fit in pocket, no telescopic lenses

Small fold up umbrellas - 30cm L x 7cm W

Small clutch bags - A4 30cm L x 21cm W x 5cm D

Non offensive flags or banners 2m x 1m or less - No sticks or poles and must fire regulations

Clear plastic bottles of water 500ml or less - top on seal unbroken

Club retail purchases in official club retail carrier bags

Crutches/walking aids

What can't I bring into the stadium?

Alcohol

Canned drinks

Laptops

Computer tablets

Drink cartons

Drinking glasses

Glass bottles

Solid containers/flasks

Dark plastic bottles and/or dark liqiud

Water in excess of 500ml

Air horns

Baby buggies/prams

Video recording equipment

Smoke/gas canisters

Flags or banners larger than 2m x 1m or of an offensive nature (no sticks or poles and must meet fire regulations)

Knives/weapons

Large bags/suitcases

Umbrellas

Fireworks/flares

Poles or sticks

Large bodied cameras

Musical instruments

Tools

No smoking in the stadium, this includes the use of electronic cigarettes

No laser pointers

Any other item(s) that can be used as a weapon

Entry to the stadium will be refused with any other articles deemed dangerous, hazardous or that compromise public health and safety. Any questions before the event please contact smc.enquiries@hulltigers.com or telephone 01482 504 600.

Burnley Football Club wish to take the opportunity to remind all supporters travelling to the match on Wednesday and in the future, that the Club is committed to the standards, values and expectations set out by our internal values, the EFL, the Football Association and Kick It Out.

Burnley FC is One Club for All and we pride ourselves on being open, diverse and welcoming to everyone. Discrimination has no place in football, and we have a zero-tolerance approach to any supporter found breaching our Supporter Code of Conduct.

We will not tolerate any form of hate speech, offensive chanting or discriminatory behaviour, whether physical or verbal, from any supporters at home, away; while travelling to or from Club matches or events; or on social media or digital platforms. The Club will always take the necessary steps to eliminate such unacceptable behaviour; and the individual concerned will be subject to a sanction from the Club and may face arrest and subsequent prosecution.

We urge all travelling supporters to ensure they represent our football club in a positive manner.

We thank you for your cooperation.

Personal Assistants

If a supporter requires additional assistance to access matchday facilities, the club may issue a ticket for a personal assistant free of charge. Personal assistants must provide a service to the supporter to ensure they are safe and able to access the facilities at all times. To book a free personal assistant ticket, please email leanne.jensen@wearehullcity.co.uk or call 01482 358303 to discuss requirements.

Wheelchair Users

The MKM Stadium can accommodate 149 wheelchair users, with 64 spaces for home supporters on raised platforms and 69 in pitchside positions. Away wheelchair users are allocated 16 spaces, plus a personal assistant seat, in the visiting section of the ground. A wheelchair is available for supporters who are unable to walk from their car to their seat. To book, please email leanne.jensen@wearehullcity.co.uk at least 48 hours in advance.

Ambulant Disabled Supporters

Ambulant supporters are able to choose their own seat, provided they can access the seat safely. Requirements should be stipulated at the time of purchasing a ticket to ensure appropriate seating is provided. Should you have any issues with your allocated seat, please email leanne.jensen@wearehullcity.co.uk. If you would like to attend an away match and have any special requirements, please inform the Ticket Office upon booking.

Easy Access

Each stand is equipped with a lift for supporters with mobility problems to take wheelchair users up to the raised platforms on concourse level. Pitchside wheelchair positions are accessed via the corners of the stadium. Disabled toilets - not radar key operated - are situated in each corner and on the concourse.

Changing Places Toilet

Available to supporters with profound and multiple learning disabilities, as well as other physical disabilities such as spinal injuries, muscular dystrophy and multiple sclerosis. The room is equipped with extra space and equipment, including a hoist and a height-adjustable changing bench to allow for safe and comfortable use. To access, please speak to a steward.

Quiet Room

Open from kick-off until 30 minutes after full-time and equipped with TVs to watch the match in a controlled environment and a disabled toilet. Please speak to a steward to gain access. A steward will remain present while the room is in use.

Ear Defenders

Available on request. Please speak to a steward if required.

Audio Commentary

Available via headsets for visually impaired supporters, with 11 allocated to home supporters and three for away. These can be booked in advance by emailing leanne.jensen@wearehullcity.co.uk or on matchday by speaking to a steward.

Guide Dogs

Assistance and therapy dogs are welcome at the MKM Stadium. Please email leanne.jensen@wearehullcity.co.uk in advance.

Hidden Disability Lanyards

Supporters who require extra help or provisions can obtain a non-mandatory hidden disability lanyard to assist them during their visit to the MKM Stadium. To apply for a free lanyard, please email leanne.jensen@wearehullcity.co.uk for more information.

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