SUPPORTER INFORMATION: BRIGHTON & HOVE ALBION V BURNLEY (2023)

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Information for supporters travelling to the Amex

2023-12-07T17:00:00.000Z

SUPPORTER INFORMATION: BRIGHTON & HOVE ALBION V BURNLEY (2023)

Information for supporters travelling to the Amex

2023-12-07T17:00:00.000Z

Information for supporters travelling to the Amex

The Clarets travel south this weekend, with a visit to Brighton & Hove Albion.

For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800 and select option 1 or email ticketoffice@burnleyfc.com.

If you have an issue with your ticket or misplace it prior to the game, we advise contacting the Club and we will discuss options with you. Any duplicate ticket requests must be sent to Brighton by the Burnley FC box office.

Address: American Express Stadium, Village Way, Brighton, BN1 9BL

By Car

Brighton and Hove Albion’s designated car parking facilities are completely sold out.

The Club offers two park & ride sites around the city - Mill Road and Brighton Racecourse. Both sites are served by at least one wheelchair-accessible bus.

Park & Ride 1 - SATNAV: BN1 8ZF (Mill Road Park & Ride)

Mill Road is the most popular park & ride site with 450 spaces available. The car park is usually full 1.5 hours before kick-off, so if you are running late, you are advised to head to the park and ride at Brighton Racecourse site (see directions).

Make sure you follow the directions to the Mill Road site carefully, as driving past the site entrance could result in traffic congestion delays for up to 45 minutes.

Mill Road is located off the roundabout at the end of the A23 dual carriageway.

Take the exit towards the petrol station and head under the narrow bridge

Stewards and signs will direct you to the parking and bus waiting area.

If the site is full before you get there, please follow directions to Park & Ride site 2 (Brighton Racecourse) BN2 9XZ.

Park & Ride 2 - SATNAV BN2 9XZ (Brighton Racecourse Park & Ride)

The Brighton Racecourse site has a capacity of 700 parking spaces. Buses usually take approximately 20 minutes to reach the stadium.

Direction to Brighton Racecourse

Follow A23/London Road south towards the city centre.

After 2.9 miles, turn left with the one-way system, with the fire station on your left. At the first set of traffic lights bear right. At the next set of traffic lights turn left. Head along Union Road with the park on your right and at the traffic lights turn left. Head immediately into the right-hand lane and at the next set of traffic lights turn right and into Elm Grove. Immediately after the hospital, turn right.

On arrival at the Racecourse, stewards will direct you to a space. If you are heading to this site from the north use the directions noted above. If you are heading to the site from the east again use the directions noted above. All the roads around the stadium are very busy, please do not use Woodingdean crossroads to get to Brighton Racecourse P&R.

By Train

For all Premier League games at the Amex, Brighton & Hove Albion offer home and away fans complimentary train travel within the Free Travel Zone. Supporters must show their match ticket or season ticket card to obtain free travel. The nearest train station to the Amex is Falmer. The stadium is 250 metres from the station and has the following facilities:

· Step-free access via side gate to each platform

· Ramp for train access

· Step-free route between platforms

Please use the National Rail journey planner to plan your route before setting off. We expect heavily reduced rail replacement services, this service may be altered or cancelled, please check your journey.

By Bus

Brighton & Hove Albion offers home and away fans free travel on buses and trains within the Free Travel Zone A.

A link to the free travel zone map is below.

Brighton & Hove Albion (brightonandhovealbion.com )

The stadium is served regularly by the number 25 bus, which stops in Village Way - the nearest stop to the stadium is The Amex Stadium. While the 23 bus stops at Knights Gate Road in Falmer Village & Falmer Station.

The buses have the following facilities:

All Brighton and Hove buses are wheelchair accessible.

Each bus has suspension that is capable of being lowered to meet the level of the kerbstone.

Every bus is fitted with screens showing the name of the next stop.

Bright and easy displays on the front, rear and nearside of the buses clearly show the route number and final destination of each service.

For more information on bus times and accessibility please visit buses.co.uk.

Burnley Football Club wish to take the opportunity to remind all supporters travelling to the match this Saturday and in the future that the club is committed to the standards, values and expectations set out by our internal values, the Premier League, the Football Association and Kick It Out.

Burnley FC is One Club for All and we pride ourselves on being open, diverse and welcoming to everyone. Discrimination has no place in football, and we have a zero-tolerance approach to any supporter found breaching our Supporter Code of Conduct.

We will not tolerate any form of hate speech or discriminatory behaviour, whether physical or verbal, from any supporters at home, away; while travelling to or from club matches or events; or on social media or digital platforms. The club will always take the necessary steps to eliminate such unacceptable behaviour; and the individual concerned will be subject to a sanction from the club and may face arrest and subsequent prosecution.

We urge all travelling supporters to ensure they represent our football club in a positive manner.

Brighton & Hove Albion have an Anti-Social text abuse line that supporters can use to report any incidents to the club, the text number is 07880196442.

We thank you for your cooperation.

Away Fan Location

Dick’s Bar is open for home and away supporters and match tickets are required for access. Please note, fans must be over 18 to enter.

Turnstiles

Visiting supporters will be located in the south stand and should use turnstiles 17-21. Turnstiles open two hours before kick-off.

Payment Options

American Express Stadium is a cashless venue.

Bags

Large bags/suitcases and motorcycle helmets can be deposited in our bag drop facility for £5, at the owner's risk. The bag drop is located outside the Southeast entrance.

Bags larger than A4 (297mm x 210mm) will not be allowed into the stadium. Any bags left outside the stadium will be removed and disposed of.

Discrimination Reporting

Supporters are reminded to report any anti-social behaviour they witness when at the stadium.

Here’s a reminder of the stadium entry guidelines, security checks will be completed ahead of you accessing the turnstiles.

Smoking

The stadium is a No Smoking environment. Smoking (including the use of electronic cigarettes) is not permitted in any part of the ground and will result in ejection.

Ground Regulations

Full Ground Regulations can be found here.

What Can't I Bring into The Stadium?

· Large Bags/ Suitcases

· Alcohol

· Tools

· Air Horns

· DSLR & Video Cameras

· Solid Containers / Flasks

· Illegal Substances

· Weapons

· Clear Plastic Bottles

· Glass Bottles

· Fireworks/ Flares

· Bottle Lids

· Smoke/ Gas Canisters

· Canned Drinks & Cartons

· Large Banners

· Motorcycle Helmets

· Laser Pens

· Perfume & Aerosols

· Musical Instruments

· Prams

Accessible Toilets

There are 52 accessible toilets (larger cubicles) in the stadium, located in every stand and on every concourse, and one changing places facility. These are found in the concourses, lounges, hospitality areas and Dick’s Bar.

All accessible toilets are accessed via Radar key. If you need access to one and do not have your radar key with you, contact the nearest steward who can assist you.

Assistance Dogs

Assistance dogs welcome but please contact Supporter Services in advance.

Audio Description Commentary

Audio description commentary is available to supporters via the use of a receiver and headset.

Equipment can be signed out from ticket office window 1.

Equipment must be returned in the same condition as it was signed out.

Hidden disability wristband system - for more details please contact Supporter Services on 01273 668855 (option 1) or email supporter.services@brightonandhovealbion.com .

Deaf Supporters / Hard of Hearing

The seating area within the stadium is fully covered by a radio-based assistive hearing system.

The system is designed for supporters who have Telecoil hearing aids, with the ‘T’ setting. The system allows supporters of varying hearing impairments to listen to both safety and matchday entertainment announcements.

Supporters wishing to use this service must visit ticket office window 1 on a matchday to sign out the neck loop and receiver.

Regular disabled refuge points across the stadium.

Clear signage throughout the stadium.

Accessibility Stands

The stadium has 221 wheelchair spaces in a variety of locations around the stadium of which 185 wheelchair spaces are in general admission. This includes pitch side and on raised platforms which gives wheelchair users a choice of different prices and views.

There are wheelchair spaces in the North Stand, East Lower, East Upper, South Stand (home and visiting supporters), S2A, West Lower, and the West Middle Tier.

Hospitality boxes also have one wheelchair space each.

There are a minimum of 17 spaces in the visitors’ stand, all of which are on a raised platform. The overall number does depend on the size of the away allocation taken.

Please note that the West Upper Tier is not accessible via a lift.

The Amex has in excess of 727 easy-access seats. These are located in all stands excluding the West Upper Tier.

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