SUPPORTER INFORMATION: AFC BOURNEMOUTH V BURNLEY (2023)

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Information for travelling supporters visiting the Vitality Stadium

2023-10-26T11:00:00.000Z

SUPPORTER INFORMATION: AFC BOURNEMOUTH V BURNLEY (2023)

Information for travelling supporters visiting the Vitality Stadium

2023-10-26T11:00:00.000Z

Information for travelling supporters visiting the Vitality Stadium

The Clarets travel south this Saturday to face The Cherries in the Premier League.

Please note, a message from AFC Bournemouth to all supporters attending Saturday's fixture:

Please be advised that AFC Bournemouth will NOT permit ANY umbrellas or any flasks/drinks containers which aren’t completely transparent into the stadium. Furthermore, AFC Bournemouth is unable to take and safely store these items for fans. Supporters will not be able to gain entry to the Vitality Stadium if found in possession of such items. Thank you for taking note of this information.

Tickets for this fixture are sold out, fans without tickets are urged not to travel to the stadium.

For any ticketing issues or information, please contact the Burnley FC Ticket Office on 01282 446800 and select option 1 or email ticketoffice@burnleyfc.com.

When in the ground, if you have any questions or need assistance, please ask AFC Bournemouth’s friendly and welcoming Matchday Ambassadors or Supporter Services team, who will be positioned around the stadium. There are also signed ‘Here to Help’ positions at the front of the Vitality Main Stand.

Address: Vitality Stadium, Kings Park, Bournemouth, BH7 7AF

By Car

Sat Nav: BH7 7AF (stadium address).

Vitality Stadium on Google Maps - click here.

The stadium is served by the following main roads:

From the North - A346, A338; passing Salisbury, approaches town centre on Wessex Way
From the North-east - M3, M27, A31, A338; via London, passing New Forest National Park
From the South - no route, town is located on the south coast
From the West - A35; passing Poole, approaches town centre on Bournemouth Road

Parking

Avonbourne

For free parking just a 10-minute walk from the ground, Avonbourne Academies (Formerly Harewood College) are open 3 hours prior to kick-off on weekends and 1.75 hours before kick-off on weekday matches. If you are using a SatNav, please refrain from using the postcode and instead use ‘Harewood Avenue’. There are a total of 206 spaces and 3 accessible spaces within this car park.

Please note the Avonbourne Academy site and car park is a strict non-smoking area. The car park is locked 30 minutes after the full-time whistle. Users are asked to ensure they keep to the maximum speed limits displayed.

Sovereign Centre

The Sovereign Shopping Centre on Christchurch Road, BH1 4SX, which is approximately a 15 minute walk from the ground offers low-cost easy parking (£3.50 for 4 hours) with 600 spaces. Also located on the ground floor are 19 accessible spaces and 2 electric vehicle charging stations. This parking facility has the advantage of being away from congestion and has cafes nearby for refreshments.

On Site

Parking is available to the south of the ground; this is a pay and display car park where charges apply 24/7. Supporters should note that the South Car Park operates as cashless, with options to pay by mobile, app or phone to the number displayed on the sign. In order to pay, supporters should download either the Pay by Phone, Ringo or Just Park app. More information can be found here at King's Park car park.

Please be aware that this car park usually reaches capacity around 75 minutes prior to kick-off. Stewards will be present on site to assist supporters. Within the main car park, there are 4 electric vehicle charging points accessible to supporters on matchday on a first come, first serve basis.

Other

Residential roads adjacent to the stadium have parking restrictions and the club asks supporters to please be mindful of existing drive entrances and avoid parking illegally as this can cause particular problems for residents and is a safety hazard. Parking enforcement officers and Police will respond to residents’ complaints and take action. Please be aware specific sections of Kings Park are no longer available for Blue Badge holders, so please look out for matchday signage to this effect.

Main Stand

There is no charge for blue badge holders - evidence will be required. On arrival at Vitality Stadium (via Kings park Drive), you will be greeted by stewards who will enquire as to your requirement with regard to a wider space, and direct you accordingly. The club’s policy is to reserve spaces for the use of disabled supporters for as long as possible, but it is important to note that there is no guarantee of matchday parking on the basis of being a blue badge holder. All supporters attending matches at Vitality Stadium are advised to arrive early as the car park usually reaches capacity around 2 hours before kick-off.

South Stand

Blue Badge Holders may continue to utilise the South Stand car park and will need to display a valid Disabled Tax-Exempt Vehicle parking permit (DTEV) which enables permit holders to park in most BCP off street and pay and display car parks without buying a ticket. Where Blue badge holders do not have a valid DTEV, charges within the South Stand car park will apply. To find out more about the DTEV please follow the link - Disabled Tax Exempt Vehicle (DTEV) parking permit (bcpcouncil.gov.uk )

Supporters may experience delays in leaving the car parks after the final whistle. Access from both car parks to the stadium is step free.

By Train

A large majority of trains arrive at Bournemouth Central Train Station, which is accessible to wheelchair users. Leave the station by the south exit (facing Asda), and turn left to head towards the main road. Turn left again and walk straight up Holdenhurst Road for around 25 minutes, until you reach a roundabout at which you turn right into Kings Park Drive. Vitality Stadium is on the left. For more information, please go to Bournemouth Station | National Rail.

The nearest train station to the stadium is Pokesdown for Boscombe, which is roughly a mile from the ground and around a 15-minute walk away. This station is not currently accessible for wheelchair users. Exit the station and turn right down the main Christchurch Road (A35) for 400m and turn right into Gloucester Road. Follow signs for Kings Park to arrive at Vitality Stadium. For more information go to Pokesdown Station | National Rail.

Arriving at Vitality Stadium from City Centre

The stadium is near Boscombe, a 30-minute walk (1.5 miles) west from the town centre. Holdenhurst Road is the main road linking the centre with Kings Park, where the stadium is located.

By Bus

The m2 More Bus service runs from Pokesdown for Boscombe Station and brings supporters closer to the stadium via Boscombe. All supporters with a valid match ticket can receive a £1 discount on dayrider tickets. All the buses are equipped with USB charging facilities. To plan your journey or for more information go to morebus.co.uk/

With direct access from Boscombe bus station and low-cost easy parking, the Sovereign Shopping Centre offers high street names, various eateries and retail outlets, as well as hosting a wide range of community events. For more information go to Home - Sovereign Shopping Centre.

By Taxi

If you’re looking at booking a taxi, all supporters can receive a 10% discount with PRC (Poole Radio Cabs) Streamline upon production of a valid match ticket. PRC Streamline take bookings 24 hours a day, 365 days a year so call 01202 37 37 37 to take advantage of this offer. Please note, fares may vary on traffic going to and leaving the ground. They have the largest fleet available in Dorset and cover areas in Bournemouth, Poole, Christchurch and Wimborne.

Stadium Plan

Visiting Supporters are seated in Vitality East Stand Blocks 21-24, which are accessed via Turnstile F.

Entering Through Turnstiles

On entrance, there will be four search lanes, all supporters will be searched. To aid the process, please remove any items from your pockets before the first search.

Safety & Security

Supporters are required to adhere to the ground regulations; for more details on the ground regulations at the Vitality Stadium please see here - AFCB - Official Club Website.

In particular, supporters are reminded that it is a criminal offence to enter the field of play, discharge pyrotechnics or, use discriminatory language. For your own safety standing is not permitted in seated areas. Please be respectful to your fellow supporters and sit in the seat allocated to you. Persistent standing may lead to ejection from the ground and a report to your club.

AFC Bournemouth promotes a welcoming and friendly atmosphere at Vitality Stadium and any incidents of discriminatory or abusive behaviour may result in ejection from the ground. Please always follow the instructions of the Safety Stewards. Visiting Supporters in home areas are likely to be ejected from the ground. If you are a visiting supporter with a home ticket, please contact the ticket office 01202 726300 or tickets@afcb.co.uk.

AFC Bournemouth strive to make everyone’s matchday inclusive and enjoyable, if you witness any abusive or discriminatory behaviour please try and speak to a steward on the day, rather than leaving it until after the match, as this gives the club the opportunity to monitor/investigate any incidents. Alternatively use the confidential text line; 07827 312697 during your visit to Vitality Stadium.

What Can't I Bring into The Stadium?

Flares

Bottles, glass vessels, cans and flasks

Dangerous or hazardous items

Illegal substances

Explosives, ammunition and fireworks

Motor bike helmets

Laptops & tablets (audio & video recording devices)

Knives, blades or other weapons

Firearms

Laser devices

Smoke canisters

Air horns

Professional cameras & recording devices

Alcohol

Entry to the Stadium will be refused with any other items deemed dangerous, hazardous or that compromise public health and safety. Any questions before the event please contact enquiries@afcb.co.uk.

Stadium Facilities - Food & Drinks

Located midway on the outside of the Vitality Steve Fletcher North Stand, and usually open from 3 hours before kick-off, the food kiosk stocks a full range of hot food and drinks.

Own recipe burger/cheeseburger - £5.25

Homemade pies - £5

Steak and ale

Chicken, bacon & leek

Curried sweet potato, butternut squash and spinach (V)

Hot dog £5

Meal Deals and Self Service

AFC Bournemouth's meal deal is a pie, burger or hot dog, and a pint for £8 (not available in the Ted McDougall Stand). You can have a hot/soft drink instead for £7 for the bundle and both are available at any time during the game.

Also check out the information board to help you with potential queries such as food allergies and licensing information. For further details and pricing please visit AFCB - Official Club Website.

Payment Options

Supporters can now pay by debit/credit card, contactless and Apple Pay all around the ground.

Toilets

Prior to turnstiles opening, there are public toilets available to use in Kings Park.

Alternatively, there are a few public toilets in Boscombe (10-minute walk).

Smoking

Vitality Stadium is a smoke free venue. Use of cigarettes, vaporizers or e-cigarettes is not permitted inside the stadium. Supporters are not able to exit and re-enter the stadium for any reason.

Family Attractions

If you start your matchday experience in town, Bournemouth Pier is home to Rock Reef. The award-winning attraction offers a terrific range of thrilling family activities, including the Pier Zip: a dual racing zipline from the pier to the beach itself, cutting over the waves en route. For more information please visit RockReef Indoor Climbing Activity Centre on Bournemouth Pier | RockReef.

Bournemouth has lots of family attractions to offer including Avon Heath Country Café, Bournemouth Pizza Company, Centre VR, Mighty Adventures and Christchurch Golf Centre. If it’s a sunny day, why not visit the wonderful sandy beaches? For more information please visit Bournemouth - Your Official Bournemouth Guide.

Away Fan Location

Visiting Supporters are welcome in Mello Mello bar in Boscombe.

For all accessibility details for matchday, please visit AFC Bournemouth's Access Statement.

Hearing Loops

Portable hearing loops are situated in concourse areas, ticket offices, superstore, reception and in the hospitality area.

Audio Headsets

Visually impaired supporters are able to order a headset in advance of the game.

Headsets can be booked (free of charge), through contacting the ticket office via phone on 01202 726300 or by email at disability@afcb.co.uk.

Food Areas

AFC Bournemouth have low counters available at kiosks and concourses within the visiting supporter’s concourse.

Low Counters

Low counters are available at the ticket office windows, the Superstore and throughout the concourses.

Sensory Packs

The club and Community Sports Trust are delighted to be able to offer sensory packs for supporters with disabilities. The packs have been designed for supporters, particularly those with Autism who attend matches to make the matchday experience more accessible, comfortable and enjoyable for them. The sensory pack comes in an AFC Bournemouth draw string bag and includes:

· Club branded mini soft football

· Club-branded noise-cancelling headphones

· Menu for concourse food which can be shown at the concourse to order

· Club branded pop-it sensory toy

Sensory packs need to be pre-ordered prior to matchday. This can be done by completing the following application form. Once ordered supporters will receive a confirmation e-mail, with the pack available for collection two hours prior to kick-off from the DC Lounge at Vitality Stadium.

For further accessibility information please visit AFCB - Official Club Website.

DC Lounge

Located within the East Stand, home and visiting disabled supporters are welcome to meet before the game and enjoy refreshments in the DC Lounge. In addition to a TV showing Sky Sports/BT Sport, the club host a matchday quiz so supporters can pit their wits against each other.

Accessible Toilets

There are 15 accessible toilets at the Vitality Stadium. There is one situation close to each of the areas provided for disabled supporters. All have level access and are clearly signed with tactile and braille signage. Accessible toilets have additional signage, mirrors, coat hooks and colour contrast. All accessible toilets are fitted with an alarm. For full details on accessible toilet facilities within each stand, please visit AFCB - Official Club Website.

Changing Places

There is a changing places facility located between the South and Main stands which supporters can access prior to entering the stadium and for the duration of their visit.

Matchday Accessibility Liaison Team

Should you have any questions or require any additional help on matchday, the AFC Bournemouth Matchday Accessibility Liaison team are available around the ground. If required, they will also be able to contact the Disability Access Officer for you.

Easy Read Menus

Easy read menus are available in all concourses to order from or take away.

Catering To Seat

The elevated viewing platforms in the main stand and east stand are all serviced with catering to seat. If you have any queries ahead of your visit around accessibility, please email disability@afcb.co.uk.

Medical Exemptions

Please note that food not purchased from Vitality Stadium will not be permitted however, discretion will be used for supporters entering with food on the grounds of a medical condition or allergies. Supporters are asked to contact disability@afcb.co.uk if they have any questions on this.

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