Ticket News

2021/2022 SEASON TICKETS: Phase 1 Renewals

April 16, 2021

Ticket News

All the info you need on the first phase of season ticket holders returning to Turf Moor

We can now offer more information on the phased process for season ticket holders ahead of the 2021/22 season.

Earlier this month, we announced that 2020/2021 season ticket holders who had either paid up-front or completed their 12 month Direct Debit payments, would soon be able to renew for the upcoming 2021/2022 season using monies they have already paid, with no extra costs due.

The following steps will now apply, up until the beginning of next season, when we hope that Turf Moor can welcome back a full crowd of supporters once more.

A return to the stadium, post-COVID, will be slightly different, and we will require a few additional steps from supporters as part of the login process when renewing your ticket.

Please note that once you have completed this process you will have a Single Sign-On account, which will grant you access to not only the ticket website, but can also be used for the retail website as well as a Clarets+ video/audio login, making your future visits across our digital platforms easier than ever before.

Please ensure you follow the step-by-step instructions shown at this link before you renew for the 2021/2022 season.

A full & detailed FAQ section and more information regarding your new Single Sign-on account can be found here - this covers topics such as creating your account, linking/unlinking your account and changing your seat.

Phase 1 – Wednesday 31st March until Friday 23rd April

Existing 2020/2021 season ticket holders will be able to renew their seat/s for the 2021/2022 season.

Please note that you have already paid for a season of football at Turf Moor. When you renew, please ensure you use ‘OnAccount’ as your method of payment and no additional costs will be incurred.

The 2021/2022 season will then be uploaded to your current seasoncard/s so please ensure you keep them safe.

Renew online here

Phase 2 – Monday 17th May until Sunday 23rd May

All 2019/2020 season ticket holders who didn’t renew, or 2020/2021 season ticket holders who cancelled their ticket and claimed a full refund, will have the opportunity to purchase their seats for the 2021/2022 season.

Please note: prices are unlikely to be frozen in this phase. Prices and Direct Debit payment options are currently being finalised and more information will be released in due course.

Phase 3 - Monday 24th May

All the remaining seats in the stadium either not renewed or purchased in phases 1 and 2 will be available as general sale season tickets for the 2021/2022 season.

Prices and Direct Debit options are currently being finalised and more information will be released in due course.


We continue to adhere to COVID-19 guidelines with staff working from home.

This includes the ticket office, which will remain shut until further notice.

As a result, for any queries please email, and include the full names, Clarets Numbers and email addresses on all accounts being queried.

Matchweek 37 and 38

We are aware of discussions around a return to stadiums for a reduced attendance before the end of the current Premier League season.

This has not yet been confirmed and, as such, we cannot confirm any plans, so we ask supporters to be patient until the club knows more. Once we receive more information, the club will react accordingly.

As always, we would like to thank you for your ongoing support.

As lockdown eases, we continue to hope that it won’t be too long before we see you back here at Turf Moor

Useful links:

Full & detailed FAQ's regarding the renewal process

Your Burnley FC Account explained

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Sun, Apr 18, 2021

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