Turf Moor capacity: 21,944
Pitch size: 105m x 68m
Stadium address: Turf Moor, Harry Potts Way, Burnley, Lancashire, BB10 4BX
Phone: +44 (0) 1282 446800
Burnley Football Club
Harry Potts Way
Fax: 01282 700027/ 01282 700014
Whether you are a home supporter or a visiting fan we have information regarding match days at Turf Moor including services we offer, travel information and directions.
Our guides can be found by clicking HERE
Directions by Road
From the East:
Exit M65 at junction 12 and follow signs to 'Burnley North A682,' over two roundabouts and into Colne Road. After 1.5 miles, turn left at the lights into
Casterton Avenue. After another half mile, go straight on at another roundabout, follow signs for 'Rochdale A6114,' into Eastern Avenue. After 1.5 miles, you will be on Belvedere Road and the stadium is there.
From the West:
Exit M65 motorway at junction 9 (Signposted Halifax A679) and turn right at the first roundabout, over the motorway. Go to the second roundabout and take a left, still following signs for Halifax and onto Accrington Road. After ¾ of a mile, go right at the traffic lights into Rossendale Road. Follow for another 1.5 miles and then go straight on through the traffic lights into Glen View Road. After another mile, turn left into Todmorden Road,
where you will find Turf Moor at the foot of the hill.
From the North and South:
Exit M6 at Junction 29 and onto the M65. Exit the M65 at junction 10 and follow signs for 'Towneley Hall.' This road eventually goes past Turf Moor.
Parking Restrictions: Most of the surrounding streets have parking restrictions on a matchday (Saturday and Tuesday), so it is advisable for away supporters to use the adjoining cricket club (charges may apply), or the following car parks:
Woodgrove Car Park
Towneley Park, BB11 3RQ
Capacity: 200 cars
Advantage: Close to ground, 5 minute walk, illuminated.
Town Centre Car Parks
Millennium NCP, Brown St, BB11 1PZ.
Capacity: 500 cars
Advantage: Town centre location, close to all the shops and fast food outlets.
8 minutes walk from the stadium.
Cost £3 to park.
Deanmill (Plumb St) Car Park, BB11 3AG.
Capacity: 100 cars
Advantage: Close to stadium, new car park, secure, well lit.
4 minute walk from stadium.
Aircelle Ltd, Bancroft Ave, BB10 2TQ.
Capacity: 275 cars
Advantage: Away from city centre traffic, close to motorway after the game ahead of traffic flow.
15 minute walk or hop on local bus (3 minute journey).
Public TransportRail: The nearest station is Burnley Manchester Road. From here, exit the station and walk down Centenary Way, from where Turf Moor is clearly visible. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which becomes
Harry Potts Way. The ground is on your left hand side.
Bus Routes: The Bus Station is situated relatively close to the ground, just off Centenary
Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the
underground footpath and then head under the aqueduct onto Yorkshire Street and follow
the instructions from above.
All infomation for disabled supporters can be found in our access statement, HERE.
Away Supporters' Facilities
Information for visiting supporters can be found in our visiting supporters guide, HERE, or get in contact with our supporter liaison officer at email@example.com
Local points of interest
Burnley is surrounded by hills and moorland and is located on the edge of an area of outstanding natural beauty. You can walk around Towneley Hall with characters from the past, or take part in fun runs through Padiham Greenway, enjoy theatre performance at The Mechanics and in the park or visit exhibitions of sculptures or paintings at Gawthorpe Hall.
The iconic Singing Ringing Tree which stands high above Burnley on Crown Point Moor and has been named in the top 10 pieces of ‘sound art’ in the world. The splendid views over the town to the hills beyond make a visit for a closer inspection of this amazing artwork an absolute must.
For more information on places to stay and things to do in Burnley, please visit www.visitlancashire.com
Burnley Football Club is proud of its history as a founder member of the Football League, and as club at the heart of the local community. We endeavour to ensure that all fans, customers and associates at all levels of the club are treated without prejudice and with the utmost respect.
The Disabled Supporters' matchday experience is important to the Club. Burnley Football Club applies reasonable adjustments under the Disability Discrimination Act for disabled supporters who have additional needs in the ground on match days.
Disability Liaison Officer and matchday access team.
If you have any further questions please contact our Disability Liaison Officer, Lewis Rimmer, on firstname.lastname@example.org or by phone on 01282 704716. Lewis is supported by an access team on matchday which consists of the Clubs Supporter Liasion Officer Anita Goodenough and a team of staff from Burnley FC in the community, they will be in uniform and available every matchday to provide assistance.
Disability Access Officer
Our Disability Access Officer, Doug Metcalfe, is on hand to offer assistance and advice, whether it be pre or post event. To get in touch, please call 01282 446800 or email email@example.com.
Burnley FC Disabled Supporters Association (BDSA)
For more information and to contact the Burnley Disabled Supporters' Association please click HERE
Harry Potts Way
Accessible car parking is explained in the parking section of this guide. Additionally we do have a drop off point for all supporters which is adjacent and a short distnace to the entrance of the South East accessible stand (B4). If you are not restricted by mobility limitations, there are several car parks near to Turf Moor we recommend. More information on these can be found on the Directions page of www.burnleyfootballclub.com.
The nearest station is Burnley Manchester Road, which is approximately a 15 minutes on foot from Turf Moor. From the station, exit the station and walk down Centenary Way, from where Turf Moor can be seen. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which becomes Harry Potts Way. The ground is on your left-hand side.
Burnley Central train station is approximately a 20-minutes on foot. From the station follow signs for the town centre and then head left towards the ‘Gala’ Bingo Hall. From here, walk down Yorkshire Street, which becomes Harry Potts way. The ground is on your left-hand side.
The Bus Station is situated relatively close to the ground, approximately a 5-minutes on foot, just off Centenary Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the underground footpath and then head under the aqueduct onto Yorkshire Street and follow the instructions from above.
To ensure that the club treats everyone fairly and to enable us to take the particular circumstances of our disabled supporters into account when allocating seats, the club requires all applicants for seating which has been allocated for the specific use of disabled supporters, to produce confirmation of their entitlement to one of the following:
One of the following must be shown at the ticket office before the supporter is registered as disabled:
- Receipt of the mid-rate care element or the high-rate mobility component of the Disability Living Allowance (DLA), War Pensioners’ Mobility Supplement or Personal Independence Payments (PIP)
- Receipt of either the Severe Disablement Allowance or Attendance Allowance
- War Pensioners’ Mobility Allowance or War or Service Disablement Pension for 80% or more disability
- Blind or partially sighted registration certificate (BD8 or CVI Certificate) or evidence from an eye specialist, for example an optometrist, that the individual would qualify to be registered as severely sight impaired (blind) or sight impaired (partially sighted).
- Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 – 95 dBHL or worse
- Confirmation in writing from Social Services that the individual has a learning difficulty or disability. This may include Proof of Registration with Social Services, or if not on the Local Authority Register, a letter from a doctor or support worker confirming that the individual has a difficulty in learning new skills, or may be unable to cope independently. For children – a letter from the head teacher at a specialist school confirming eligibility will be acceptable
Reference throughout this guide to a ‘disabled supporter’ is a reference to a person who can provide this confirmation.
Please note the club reserves the right to periodically check that an applicant remains eligible.
Supporters receiving the medium or higher rate care component of Disability Living Allowance (DLA), and/or standard or enhanced rate care component of Personal Independence Payment (PIP) will be entitled to a free match ticket for their personal assistant to accompany them on match days.
Please note, the club reserves the right to request evidence to support this where necessary and require the disabled supporter and their PA to enter the ground and sit together.
We will ask every disabled supporter to complete a registration document to help us to ascertain elligibility, this is availble form the ticket office team.
Seats for personal assistants are located next to the disabled supporter’s seat. Disabled supporters who attend in a wheelchair must remain in their wheelchair during the game.
Purchasing your ticket
Disabled supporters of Burnley Football Club should contact the Ticket Office on 01282 446800 (option 2), or visit the ticket office in person to purchase tickets for all Burnley FC fixtures (both home and away).
We would ask that, wherever possible, you detail the nature of your disability so that we are able to assist your purchase in an informed manner and to offer you seats most suited to your requirements (subject to availability). In light of this you will be required to complete a registration form to help us to do this.
The main ticket office is located to the side of the Turf Moor club shop, on Harry Potts Way and operates from 9.15am – 5pm Monday to Friday, 9.15am until kick off during match days and 9.15am until 12.30pm on non-match day Saturdays. The ticket office is closed during non-match day Sundays.
There is ramped access, automatic sliding doors and a lowered counter available at the ticket office, if you have any specific needs please feel free to call the ticket office team ahead of your visit and we can discuss any specific requirements.
Turf Moor currently has 54 wheelchair user spaces in the North East stand, 33 in the South East stand, plus seating for assistants beside each wheelchair bay. The wheelchair bays are positioned in the following places; at pitch level infront of the Jimmy McIlroy stand, in the North East stand (on 3 levels) and the South East stand at pitch level and on 3 levels.
There are three accessible entrances at Turf Moor, one situated at the visiting supporters entrance (B1), on the corner of the Bob Lord Stand and Jimmy McIlroy Stand behind the Ticket Office (B4) and finally the corner of the Jimmy McIlroy stand and James Hargreaves stand next to the FanZone (E1).
Ambulant Disabled supporters can sit anywhere in the ground providing they are able to access the area subject to safety requirements. If you feel as though you have any further requirements regarding your seat, please let us know at the point of purchase as we will try to accommodate accordingly.
We also have 28 ambulant supporter seats on Level 1 of the NE accessible stand.
Deaf or hard of hearing supporters
On match days at Turf Moor, information will be carried on the electronic scoreboard and via the Public Address System. Please advise our access team ahead of match day if possible and we can provide further assistance and information.
Blind or partially sighted supporters
Complimentary headsets are provided to disabled supporters at Turf Moor upon request, please contact our access team to pre attending the match to request these. (firstname.lastname@example.org)
Learning difficulties and unseen disabilities
Supporters are able to sit anywhere they choose, subject to availability. If, for any reason, any supporter with learning difficulties or unseen disabilities feels they have more specific seating requirements they should contact the access team to discuss requirements in more detail.
Every effort will be made to accommodate such requests.
Requests for personal assistants will be given due consideration and where provided, supporters will be required to complete a Personal Assistant Registration Form or provide evidence of receiving middle or high rate of care and/or high rate of mobility or enhanced/standard rate of PIP. We recognise that every supporter will have differing needs and as such requests for a Personal Assistants are at the Clubs and the DLOs discretion, please contact us to discuss further.
The Stadium has recenlty opened a major redevelopment of our accessable areas.
For more information please contact Lewis Rimmer (DLO) email@example.com or Anita Goodenough (SLO) firstname.lastname@example.org and they will be able to advise you on the specifics of our current facilites and the developments we have planned for the coming season.
You can download our current Stadium Map HERE
The Club Store (Clarets Store at Turf Moor) can get extremely busy on a Match Day. If you require a quieter period on a Match Day we would recommend at least 2 hours before kick-off. Non-match days are considerably quieter.
- The access is level into the Clarets Store
- There is level access to the counter from the entrance.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered counter section.
- Staff are available to help.
- A managed queuing system is used on match day.
- If you have any special requests that will make your visit to either of our stores more comfortable then please contact the retail team directly and we can discuss your individual needs.
- Call in, call us 01281 700 016 or email us email@example.com
There are two accessible toilets in the main stadium at Turf Moor. These are situated at the accessible entrance to the Visiting Supporters stand (B1) and the accessible entrance to the North East Stand (in between Jimmy McIlroy and James Hargreaves stand), this toilet is located in the Lower Jimmy McIlroy stand and accessible form the Jimmy McIroy lower concourse.
We also have 2 accessible toilets located on the corridors adjacent to the Hamburg and Reims suites which are used for hospitality ticket holders on matchday (these are located in a ticket only area of the Jimmy McIlroy stand).
Both the North East and the South East accessible stands have accessible toilet facilities on every level. Additonally on the ground floor level of the North East accessible stand we have a fully equippped changing faciliy. Acesss to the facilities in these stands are not 'key' controlled.
Any questions regarding access to these facilites please contact one of our access team or the clubs DLO.
Disabled supporters are able to order food and drink from our representative kiosk staff if they are situated in the main stadium. Please make yourself known to the kiosk staff on arrival and they will be able to take orders before the game and at half time. Food and drink will be delivered to the seat approx. 15 minutes after the order has been placed or at the start of half-time if ordered beforehand. Cash is paid on delivery. In line with the Ground Regulations, there will be no alcohol served in these locations. This service is available on demand and may not be available in every loaction in the ground, please speak to a member of staff pre match if you would like to check on availability of this service in your seat.
In the accessible stands there is situated a food and beverage kiosk in the following locations:
North East accessible stand - level 2. South East accessible stand - level 1 upper. Contactless payment is available at both kiosks and in line with the Ground Regulations, thre will be no alcohol served in these loactions.
Any supporter wishing to attend Turf Moor with an assistance dog must contact the club on 01282 446800 or email firstname.lastname@example.org so that we can ensure the appropriate match tickets (subject to availability) are allocated and adequate arrangements have been made.
Parking facilities for disabled supporters are available at Turf Moor for both visiting and home supporters.
We have a high demand for parking spaces at the ground, and therefore spaces are only allocated to those who book prior to the game.
Please note that we do charge for car parking spaces and they are subject to availability, it really helps us if you can provide detailed information regarding your vehicle and its specific requirements.
To book please call our reception team on 01282 446800 (option 0) or email email@example.com
Disabled supporters are able to enjoy hospitality here at Turf Moor. To find out more about which hospitality package will suit your needs most, please contact firstname.lastname@example.org or call 01282 446800 (option 4).
Supporters suffering from temporary mobility restrictions that may affect their access to Turf Moor must contact the club ahead of the match so that alternative seating can be arranged on a match by match basis, this is subject to availability.
Please email email@example.com detailing your clarets number of all parites affected, the nature and estimated duration of your and we can talk you through the options.
GROUND REGULATIONS (Click to download PDF)
Notice: Entry to the Ground is expressly subject to acceptance by the visitor of these Ground Regulations and the rules and regulations of FIFA, UEFA, The Football Association, the Premier League and The English Football League (EFL) in respect of the relevant competition. The Ground Regulations incorporate the Club's Customer Charter (if any). Entry to the Ground shall constitute acceptance of the Ground Regulations.
"Ground" means this football stadium and all locations owned, occupied or utilised by the Club.
"Club" means this football club.
"Match" means any association football match (or any part or aspect of such a match) taking place at the Ground.
"Material" means any audio, visual and/or audio-visual material and/or any information or data.
“Football Authority” means each of the Premier League, The English Football League (EFL) League, The Football Association, the Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football
1 Notwithstanding possession of any ticket the Club, any police officer or authorised steward may refuse entry to (or eject from) the Ground any person:
1.1 that fails (or in the Club's reasonable opinion is likely to fail) to comply with these Ground Regulations or any reasonable instruction issued by a police officer or authorised steward or officer of the Club; and/or
1.2 whose presence within the Ground is, or could (in the Club's reasonable opinion), constitute a source of danger, nuisance or annoyance to any other person.
2 On no account will admission be granted to a person who is the subject of a current Banning Order under the Football Spectators Act 1989 (as amended) or has been convicted of ticket touting offences under the Criminal Justice and Public Order 1994 (as amended).
3 The Club excludes to the maximum extent permitted by law any liability for loss, injury or damage to persons/property in or around the Ground.
4 No guarantees can be given by the Club that a Match will take place at a particular time or on a particular date and the Club reserves the right to reschedule the Match without notice and without any liability whatsoever, save only to the extent provided pursuant to paragraph 5.
5 In the event of the postponement or abandonment of the Match, refunds (if any) will be made in accordance with the Club's Customer Charter. The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, such as (but not limited to) loss of enjoyment or travel costs.
6 All persons seeking entrance to the Ground acknowledge the Club's right to search any person entering the Ground and to refuse entry to or eject from the Ground any person refusing to submit to such a search.
7 The following articles must not be brought within the Ground - knives, fireworks, smoke canisters, air-horns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels, cans, poles and any article that might be used as a weapon and/or compromise public safety. Any person in possession of such items will be refused entry to the Ground.
8 Further, you may not bring into the Ground:
8.1 any sponsorship, promotional or marketing materials save in respect of official club merchandise and/or other football related clothing worn in good faith;
8.2 any flags or banners larger than those maximum dimensions permitted by the Club from time to time (or, in the absence of such stipulations, 2 metres x 1 metre) and/or of an offensive nature;
8.3 nor may you offer (either free or for sale by any person) any goods (including literature) of any nature,
without the express written approval of the Club's management.
9 The use of threatening behaviour, foul or abusive language is strictly forbidden and will result in arrest and/or ejection from the Ground. The Club may impose a ban for one or more Matches.
10 Racial, homophobic or discriminatory abuse, chanting or harassment is strictly forbidden and will result in arrest and/or ejection from the Ground. The Club may impose a ban for one or more Matches.
11 The following acts are offences under the Football (Offences) Act 1991 (as amended):
11.1 The throwing of any object within the Ground without lawful authority or excuse.
11.2 The chanting of anything of an indecent or racialist nature.
11.3 The entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse.
Conviction may result in a Banning Order being made.
12 All persons entering the Ground may only occupy the seat allocated to them by their ticket and must not move from any one part of the Ground to another without the express permission or instruction of any steward, officer of the Club and/or any police officer.
13 Nobody may stand in any seating area whilst play is in progress. Persistent standing in seated areas whilst play is in progress is strictly forbidden and may result in ejection from the Ground.
14 The obstruction of gangways, access ways, exits and entrances, stairways and like places is strictly forbidden. Nobody entering the Ground shall be permitted to climb any structures within the Ground.
15 Premier League stadia are smoke-free and smoking or the use of electronic cigarettes is not permitted inside the Ground.
16 Mobile telephones and other mobile devices are permitted within the Ground PROVIDED THAT (i) they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purposes); and (ii) no Material that is captured, logged, recorded, transmitted, played, issued, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites.
17 Under the Sporting Events (Control of Alcohol etc.) Act 1985 (as amended), the following are offences for which a person can be arrested by a police officer and conviction could result in a Banning Order being made:
17.1 Attempting to enter the Ground or being inside the Ground whilst drunk;
17.2 Being in possession of any intoxicating liquor, or bottle, can or other portable container and which could cause damage or personal injury, when entering the Ground or in a public area of the Ground from which the event can be directly viewed.
18 Any individual who has entered any part of the Ground designated for the use of any group of supporters to which he does not belong may be ejected from the Ground either for the purposes of his own safety or for any other reason.
19 Save as set out in paragraph 16 above, no person (other than a person who holds an appropriate licence) may capture, log, record, transmit, play, issue, show or otherwise communicate (by digital or other means) any Material in relation to the Match, any players or other persons present in the Ground and/or the Ground, nor may they bring into the Ground or use within the Ground (or provide to, facilitate or otherwise assist another person to use within the Ground) any equipment or technology which is capable of capturing, logging, recording, transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any such Material.
20 The copyright, database rights and any other intellectual property rights in and to all Material that you produce at the Ground in relation to the Match, any players or other persons present in the Ground and/or the Ground (whether produced in breach of paragraph 19 above, or pursuant to paragraph 16 above, or otherwise) is hereby assigned (including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988) to the Club and the Premier League. You further agree (if and whenever required to do so by the Club and/or the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Club and the Premier League absolutely and with full title guarantee.
21 No goods (including literature) of any nature may be offered either free or for sale by any person within the Ground without the express written permission of the Club.
22 Tickets are not transferable and may not be offered for sale without the prior written permission of the Club or otherwise in accordance with the relevant ticket terms and conditions. Any tickets that are transferred are transferred subject to these Ground Regulations. Any tickets offered for sale may be confiscated by any steward, officer of the Club or any police officer. The Club reserves the right to refuse admission to or eject from the Ground, and/or "blacklist", any person who has offered for sale or transferred his/her ticket in contravention of the relevant ticket terms and conditions (and/or the holder of any ticket that has been transferred in contravention of the relevant ticket terms and conditions). Tickets remain the property of the Club at all times.
23 CCTV cameras are in use around and in the Ground. Body worn video cameras recording video and/or audio may also be used as appropriate, to record images or audio which identifies you as an individual, for example to record prohibited behaviours as referenced in paragraphs 9 and 10. The Club may itself use or pass to the police or any Football Authority or other clubs, any recordings for use in any proceedings.
24 At all times whilst present in the Ground, persons must comply with any and all instructions of any steward or officer of the Club and/or any police officer. Failure to comply with any instruction may lead to immediate ejection from the Ground.
26 All ticket holders agree that the Matches for which the tickets have been purchased are public, and that their appearance and actions inside and in the perimeter of the Ground where a Match occurs are public in nature, and that they shall have no expectation of privacy with regard to their actions or conduct at Matches.
27 Further to paragraph 25, if such person is under 18 years of age, the parent, guardian, or responsible adult who is accompanying them into the Ground shall be deemed to have provided consent on their behalf.
28 Refused entry to (or ejection from) the Ground may lead to further action by the Club including, but not limited to, the withdrawal of any season ticket (without reimbursement), Club Membership and other benefits.
Published by The Football Association Premier League Limited. Season 2018/2019