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STADIUM ACCESS INFORMATION

Turf Moor capacity: 21,401

Built: 1883

Pitch size: 105m x 68m

Stadium address: Turf Moor, Harry Potts Way, Burnley, Lancashire, BB10 4BX

Phone: +44 (0) 1282 446800

Burnley Football Club
Turf Moor 
Harry Potts Way 
Burnley 
Lancashire 
BB10 4BX

Telephone Numbers

General Enquiries: 01282 446800
Ticket Hotline: 0844 807 1882 

Fax: 01282 700027/ 01282 700014

Directions

Below are a series of PDF maps which can be downloaded to assist your visit to Turf Moor:

To view the location of Burnley in the North of England, CLICK HERE

To view motorway & road networks in Burnley & surrounding area, CLICK HERE

To view the location of Turf Moor in Burnley and nearby car parks, CLICK HERE

Directions by Road

From the East:
Exit M65 at junction 12 and follow signs to 'Burnley North A682,' over two roundabouts and into Colne Road. After 1.5 miles, turn left at the lights into 
Casterton Avenue. After another half mile, go straight on at another roundabout, follow signs for 'Rochdale A6114,' into Eastern Avenue. After 1.5 miles, you will be on Belvedere Road and the stadium is there.


From the West:

Exit M65 motorway at junction 9 (Signposted Halifax A679) and turn right at the first roundabout, over the motorway. Go to the second roundabout and take a left, still following signs for Halifax and onto Accrington Road. After ¾ of a mile, go right at the traffic lights into Rossendale Road. Follow for another 1.5 miles and then go straight on through the traffic lights into Glen View Road. After another mile, turn left into Todmorden Road, 
where you will find Turf Moor at the foot of the hill.


From the North and South:
Exit M6 at Junction 29 and onto the M65. Exit the M65 at junction 10 and follow signs for 'Towneley Hall.' This road eventually goes past Turf Moor.

Parking

Parking Restrictions: Most of the surrounding streets have parking restrictions on a matchday (Saturday and Tuesday), so it is advisable for away supporters to use the adjoining cricket club, or the following car parks:

 

Woodgrove Car Park

Towneley Park, BB11 3RQ
Capacity: 200 cars 
Advantage: Close to ground, 5 minute walk, illuminated. 
Cost £5.

Town Centre Car Parks

Millennium NCP, Brown St, BB11 1PZ. 
Capacity: 500 cars 
Advantage: Town centre location, close to all the shops and fast food outlets. 
8 minutes walk from the stadium. 
Cost £3 to park.

Deanmill (Plumb St) Car Park, BB11 3AG.
Capacity: 100 cars 
Advantage: Close to stadium, new car park, secure, well lit. 
4 minute walk from stadium. 
Cost £4

Aircelle Ltd, Bancroft Ave, BB10 2TQ.
Capacity: 275 cars 
Advantage: Away from city centre traffic, close to motorway after the game ahead of traffic flow. 
15 minute walk or hop on local bus (3 minute journey). 
Cost £3.

Public Transport

Rail: The nearest station is Burnley Manchester Road. From here, exit the station and walk down Centenary Way, from where Turf Moor is clearly visible. When you reach the 
roundabout at the end of the road, turn right onto Yorkshire Street, which becomes 

Harry Potts Way. The ground is on your left hand side.
 
From Burnley Central, follow signs for the town centre and then head left towards the 'Gala' Bingo Hall. From here, walk down Yorkshire Street and use instructions from above. 
Bus Routes: The Bus Station is situated relatively close to the ground, just off Centenary

Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the 
underground footpath and then head under the aqueduct onto Yorkshire Street and follow 
the 
instructions from above. 

Disabled Supporters

All infomation for disabled supporters can be found in our access statement, here

Away Supporters' Facilities

Information for visiting supporters can be found in our visiting supporters guide, here, or get in contact with our supporter liaison officer at slo@burnleyfc.com

Local points of interest

Burnley is surrounded by hills and moorland and is located on the edge of an area of outstanding natural beauty. You can walk around Towneley Hall with characters from the past, or take part in fun runs through Padiham Greenway, enjoy theatre performance at The Mechanics and in the park or visit exhibitions of sculptures or paintings at Gawthorpe Hall.

The iconic Singing Ringing Tree which stands high above Burnley on Crown Point Moor and has been named in the top 10 pieces of ‘sound art’ in the world. The splendid views over the town to the hills beyond make a visit for a closer inspection of this amazing artwork an absolute must.

For more information on places to stay and things to do in Burnley, please visit www.visitlancashire.com


Burnley Football Club is proud of its history as a founder member of the Football League, and as club at the heart of the local community. We endeavour to ensure that all fans, customers and associates at all levels of the club are treated without prejudice and with the utmost respect.

The Disabled Supporters' match day experience is important to the Club. Burnley Football Club applies reasonable adjustments under the Disability Discrimination Act for disabled supporters who have additional needs in the ground on match days.To download a PDF document of our access guide, please click here.

Disability Liaison Officer

If you have any further questions please contact the clubs Disability Liaison Officer, Matt Pounder by email m.pounder@burnleyfc.com or by phone 01282 704716. Alternatively, contact Lewis Rimmer, the Disability Development Officer on l.rimmer@burnleyfc.com or by phone 01282 704716.

Disability Access Officer

The Club’s Disability Access Officer, Doug Metcalfe, is on hand to offer assistance and advice, whether it be pre or post event. To get in touch, please call 01282 446800 or email info@burnleyfc.com.

Stadium Address

Turf Moor
Harry Potts Way
Burnley
Lancashire
BB10 4BX

By Car

Accessible car parking is explained in the parking section of this guide. If you are not restricted by mobility limitations, there are several car parks near to Turf Moor we recommend. More information on these can be found on the Directions page of www.burnleyfootballclub.com.

By Train

The nearest station is Burnley Manchester Road, which is approximately a 15-minute walk from Turf Moor. From the station, exit the station and walk down Centenary Way, from where Turf Moor can be seen. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which becomes Harry Potts Way. The ground is on your left-hand side.

Burnley Central train station is approximately a 20-minute walk. From the station follow signs for the town centre and then head left towards the ‘Gala’ Bingo Hall. From here, walk down Yorkshire Street, which becomes Harry Potts way. The ground is on your left-hand side.

By Bus

The Bus Station is situated relatively close to the ground, approximately a 5-minute walk, just off Centenary Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the underground footpath and then head under the aqueduct onto Yorkshire Street and follow the instructions from above. 

To ensure that the club treats everyone fairly and to enable us to take the particular circumstances of our disabled supporters into account when allocating seats, the club requires all applicants for seating which has been allocated for the specific use of disabled supporters, to produce confirmation of their entitlement to the medium or higher rate care component of Disability Living Allowance (DLA), and/or confirmation of their entitlement to standard or enhanced rate care component of PIP (Personal Independence Payment). Alternatively, season ticket holders can complete a disabled supporters form which is to be signed by a medical professional. This form is available from our ticket office. 

Reference throughout this guide to a ‘disabled supporter’ is a reference to a person who can provide this confirmation.

Please note the club reserves the right to periodically check that an applicant remains eligible.

Personal Assistants

Supporters receiving the medium or higher rate care component of Disability Living Allowance (DLA), and/or standard or enhanced rate care component of PIP (Personal Independence Payment) will be entitled to a free match ticket for their personal assistant to accompany them on match days. Alternatively, season ticket holders can complete a disabled supporters form which is to be signed by a medical professional which will also entitle them to a free match ticket for their personal assistant to accompany them. This form is available from our ticket office.

Please note, the club reserves the right to request evidence to support this where necessary and require the disabled supporter and their PA to enter the ground and sit together.

Seats for personal assistants are located next to the disabled supporter’s seat. Disabled supporters who attend in a wheelchair must remain in their wheelchair during the game.

Purchasing your ticket

Disabled supporters of Burnley Football Club should contact the Ticket Office on 01282 446800 (option 2), or visit the ticket office in person to purchase tickets for all Burnley FC fixtures.

We would ask that, wherever possible, you detail the nature of your disability so that we are able to assist your purchase in an informed manner and to offer you seats most suited to your requirements (subject to availability).

The main ticket office is located to the back of the Turf Moor club shop, and operates from 9.15am – 5pm Monday to Friday, 9.15am – kick off during match days and 9.15am – 12.30pm on non-match day Saturdays. The ticket office is closed during non-match day Sundays. There is a lowered counter available at the ticket office.

Wheelchair users

Turf Moor currently has 35 wheelchair user spaces, plus seating for assistants beside each wheelchair bay. The wheelchair bays are positioned at pitch level.

There are three accessible entrances at Turf Moor, situated at the David Fishwick away fan entrance (B1), on the corner of the Bob Lord and Jimmy McIlroy stand next to the Ticket Office (B4) and finally the corner of the Jimmy McIlroy and James Hargreaves stand next to the FanZone (E1).

Ambulant supporters

Ambulant Disabled supporters can sit anywhere in the ground providing they are able to access the area subject to safety requirements. If you feel as though you have any further requirements regarding your seat, please let us know at the point of purchase as we will try to accommodate accordingly.  

Deaf or hard of hearing supporters

On match days at Turf Moor, information will be carried on the electronic scoreboard and via the Public Address System.

Blind or partially sighted supporters

Complimentary headsets are provided to disabled supporters at Turf Moor upon request.

Learning difficulties and unseen disabilities

Supporters are able to sit anywhere they choose, subject to availability. If, for any reason, any supporter with learning difficulties or unseen disabilities feels they have more specific seating requirements they should contact the club to discuss their requirements in more detail.

Every effort will be made to accommodate such requests, subject to availability.  Requests for personal assistants will be given due consideration and where provided, supporters will be required to complete a Personal Assistant Registration Form or provide evidence of receiving middle or high rate of care and/or high rate of mobility or enhanced/standard rate of PIP.

New Map to go here

The Club Store (Clarets Store at Turf Moor) can get extremely busy on a Match Day. If you require a quieter period on a Match Day we would recommend at least 2 hours before kick-off. Non-match days are considerably quieter.

  • The access is level into the Clarets Store
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • Unfortunately, there is no lowered counter section.
  • Staff are available to help.
  • A managed queuing system is used on match day.

There are two accessible toilets at Turf Moor. These are situated at the accessible entrance to the David Fishwick stand (B1) and the accessible entrance to the Bob Lord and Jimmy McIlroy stand (B4).

Wheelchair users are able to order food and drink from our representative kiosk staff. Staff will be present to take orders before the game and at half time. Food and drink will be delivered to the seat approx. 15 minutes after the order has been placed or at the start of half-time if ordered beforehand. Cash is paid on delivery. In line with the Ground Regulations, there will be no alcohol served in these locations.

Any supporter wishing to attend Turf Moor with an assistance dog must contact the club on 01282 446800 or email info@burnleyfc.com so that we can ensure the appropriate match tickets (subject to availability) are allocated and adequate arrangements have been made.

Parking facilities for disabled supporters are available at Turf Moor.

We have a high demand for parking spaces at the ground, and therefore spaces are only allocated to those who book prior to the game. Please note that we do charge for car parking spaces. To book please call 01282 446800 (option 0) or email info@burnleyfc.com.

Disabled supporters are able to enjoy hospitality here at Turf Moor. To find out more about which hospitality package will suit your needs most, please contact commercial@burnleyfc.com or call 01282 446800 (option 4).

Supporters suffering from temporary mobility restrictions that may affect their access to Turf Moor must contact the club ahead of the match so that alternative seating can be arranged (subject to availability).

The Match Day programme is available for download.

If using an apple device search for ‘Burnley FC MDP’ in the app store, or CLICK HERE

If you are using an android device search 'Burnley FC Programmes' in the Play Store or CLICK HERE

Stadium Plan

Burnley Football Club - Stadium Seating Plan

To download our stadium seating plan please click on the image above or click HERE

 

Notice: Entry to the Ground is expressly subject to acceptance by the visitor of these Ground Regulations and the rules and regulations of FIFA, UEFA, The Football Association, The Premier League and The Football League in respect of the relevant competition. The Ground Regulations incorporate the Club's Customer Charter (if any). Entry to the Ground shall constitute acceptance of the Ground Regulations.

"Ground" means this football stadium and all locations owned, occupied or utilised by the Club.

"Club" means this football club.

"Match" means any association football match (or any part or aspect of such a match) taking place at the Ground.

"Material" means any audio, visual or audio-visual material or any information or data.

“Football Authority” means each of The Premier League, The Football League, The Football Association, the Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football

1 Notwithstanding possession of any ticket the Club, any police officer or authorised steward may refuse entry to (or eject from) the Ground any person:

1.1 that fails (or in the Club's reasonable opinion is likely to fail) to comply with these Ground Regulations or any reasonable instruction issued by a police officer or authorised steward; and/or

1.2 whose presence within the Ground is, or could (in the Club's reasonable opinion), constitute a source of danger, nuisance or annoyance to any other person.

2 On no account will admission be granted to a person who is the subject of a current Banning Order under the Football Spectators Act 1989 (as amended) or has been convicted of ticket touting offences under the Criminal Justice and Public Order 1994 (as amended).

3 The Club excludes to the maximum extent permitted by law any liability for loss, injury or damage to persons/property in or around the Ground.

4 No guarantees can be given by the Club that a Match will take place at a particular time or on a particular date and the Club reserves the right to reschedule the Match without notice and without any liability whatsoever.

5 In the event of the postponement or abandonment of the Match, refunds (if any) will be made in accordance with the Club's Customer Charter. The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, such as (but not limited to) loss of enjoyment or travel costs.

6 All persons seeking entrance to the Ground acknowledge the Club's right to search any person entering the Ground and to refuse entry to or eject from the Ground any person refusing to submit to such a search.

7 The following articles must not be brought within the Ground - knives, fireworks, smoke canisters, air-horns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels, cans, poles and any article that might be used as a weapon and/or compromise public safety. Any person in possession of such items will be refused entry to the Ground.

8 Further, you may not bring into the Ground any sponsorship, promotional or marketing materials save in respect of official club merchandise and/or other football related clothing worn in good faith nor may you offer (either free or for sale by any person) any goods (including literature) of any nature without the express written approval of the Club's management.

9 The use of threatening behaviour, foul or abusive language is strictly forbidden and will result in arrest and/or ejection from the Ground. The Club may impose a ban for one or more Matches.

10 Racial, homophobic or discriminatory abuse, chanting or harassment is strictly forbidden and will result in arrest and/or ejection from the Ground. The Club may impose a ban for one or more Matches.

11 The following acts are offences under the Football (Offences) Act 1991 (as amended):

11.1 The throwing of any object within the Ground without lawful authority or excuse.

11.2 The chanting of anything of an indecent or racialist nature.

11.3 The entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse.

Conviction may result in a Banning Order being made.

12 All persons entering the Ground may only occupy the seat allocated to them by their ticket and must not move from any one part of the Ground to another without the express permission or instruction of any steward, officer of the Club and/or any police officer.

13 Nobody may stand in any seating area whilst play is in progress. Persistent standing in seated areas whilst play is in progress is strictly forbidden and may result in ejection from the Ground.

14 The obstruction of gangways, access ways, exits and entrances, stairways and like places is strictly forbidden. Nobody entering the Ground shall be permitted to climb any structures within the Ground.

15 Premier League stadia are smoke-free and smoking or the use of electronic cigarettes is not permitted inside the Ground.

16 Mobile telephones and other mobile devices are permitted within the Ground PROVIDED THAT (i) they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purposes); and (ii) no Material that is captured, logged, recorded, transmitted, played, issue, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites.

17 Under the Sporting Events (Control of Alcohol etc.) Act 1985 (as amended), the following are offences for which a person can be arrested by a police officer and conviction could result in a Banning Order being made:

17.1 Attempting to enter the Ground or being inside the Ground whilst drunk;

17.2 Being in possession of any intoxicating liquor, or bottle, can or other portable container and which could cause damage or personal injury, when entering the Ground or in a public area of the Ground from which the event can be directly viewed.

18 Any individual who has entered any part of the Ground designated for the use of any group of supporters to which he does not belong may be ejected from the Ground either for the purposes of his own safety or for any other reason.

19 Save as set out in paragraph 16 above, no person (other than a person who holds an appropriate licence) may capture, log, record, transmit, play, issue, show or otherwise communicate (by digital or other means) any Material in relation to the Match, any players or other persons present in the Ground and/or the Ground, nor may they bring into the Ground or use within the Ground (or provide to, facilitate or otherwise assist another person to use within the Ground) any equipment or technology which is capable of capturing, logging, recording, transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any such Material. Copyright, database rights and any other intellectual property rights in any unauthorised recording or transmission is assigned (by way of present assignment of future rights) to the Club and The Premier League. You further agree (if and whenever required to do so by the Club and/or The Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Club and The Premier League absolutely and with full title guarantee.

20 No goods (including literature) of any nature may be offered either free or for sale by any person within the Ground without the express written permission of the Club.

21 Tickets are not transferable and may not be offered for sale without the prior written permission of the Club or otherwise in accordance with the relevant ticket terms and conditions. Any tickets that are transferred are transferred subject to these Ground Regulations. Any tickets offered for sale may be confiscated by any steward, officer of the Club or any police officer. The Club reserves the right to refuse admission to or eject from the Ground, and/or "blacklist", any person who has offered for sale or transferred his/her ticket in contravention of the relevant ticket terms and conditions (and/or the holder of any ticket that has been transferred in contravention of the relevant ticket terms and conditions). Tickets remain the property of the Club at all times.

22 CCTV cameras are in use around and in the Ground. Body worn video cameras recording video and/or audio may also be used as appropriate, for example to record prohibited behaviours as referenced in paragraphs 9 and 10. The Club may itself use or pass to the police or any Football Authority or other clubs, any recordings for use in any proceedings.

23 At all times whilst present in the Ground, persons must comply with any and all instructions of any steward or officer of the Club and/or any police officer. Failure to comply with any instruction may lead to immediate ejection from the Ground.

24 By entering the Ground, all persons are acknowledging that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom ) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the Premier League or others (including commercial partners and accredited media organisations) and entry into the Ground constitutes consent to such use.

25 All ticket holders agree that the Matches for which the tickets have been purchased are public, and that their appearance and actions inside and in the perimeter of the Ground where a Match occurs are public in nature, and that they shall have no expectation of privacy with regard to their actions or conduct at Matches.

26 Further to paragraph 24, if such person is under 18 years of age, the parent, guardian, or responsible adult who is accompanying them into the Ground shall be deemed to have provided consent on their behalf.

27 Refused entry to (or ejection from) the Ground may lead to further action by the Club including, but not limited to, the withdrawal of any season ticket (without reimbursement), Club Membership and other benefits.

 

Published by The Football Association Premier League Limited. Season 2017/2018