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Burnley Football Club 
Turf Moor 
Harry Potts Way 
BB10 4BX
CORONAVIRUS UPDATE - Staff at Burnley Football Club continue to work remotely to answer any questions or queries supporters may have. Where possible please use email and a member of staff will get back to you as quickly as possible. However, phone lines are still being monitored and staff will continue to answer all calls where possible.
Ticketing: (Sales suspended until further notice)
Phone (hotline) - 0844 807 1882 
Phone (Enquiries & Refunds) - 01282 446800 Option 2 & 3
This is for standard matchday and season ticket purchases. Calls to 0844 numbers cost 7p per minute from a BT landline, but will vary depending on your phone company, or if you are using a mobile phone.
The Ticket Office is currenlty running on restricted hours, 10am to 3pm, Monday to Friday.
General enquiries:
Phone - 01282 446800
Please note: standard matchday tickets or season tickets cannot be purchased on this number. This number should be used if a supporter has an issue with their account, needs to query direct debit, or has accesibility issues.
Fax: 01282 700014

Clarets Store at Turf Moor
Now open from 10am to 4pm Monday to Friday. Online sales are also still available. Please visit 
ClaretsStore at Charter Walk
Closed until further notice
Clarets Player
If you are experiencing any issues with Clarets Player, please email
Commercial enquiries and Hospitality bookings: 01282 704705 
Catering and Events: 01282 700008 
Media : 01282 704701
Marketing, Group Sales and Supporter Liaison: 01282 704717
Burnley in the Community: 01282 704716
Lotteries office: 01282 700023 
Social media:
Please note: if you have a general enquiry, please direct it to the above contact emails, as our social media channels are not always monitored.
Complaints cannot always be actioned over social media. Please contact us by letter or email directly.

Club Contacts

Supporter Liaison Officer Anita Goodenough  01282 704717
Head of Safeguarding Helen Tanner 07714 792507
Disability Liason Officer Lewis Rimmer 01282 704716
 Burnley FC Chairman -  Garlick

Mike joined the Burnley board in October 2006 as a director and became Co-Chairman in June 2012. 
In the summer of 2015 he took sole charge after co-Chairman John Banaszkiewicz stood down to resume duties as a director. In 2018, Mike was appointed to the Premier League Remuneration Board, whose remit is to determine the remuneration and appointment of senior Premier League executives. 

Mike was born in Burnley and a former pupil of Burnley grammar school. He went on to graduate with a BSc (hons) degree in technology and management from the university of Bradford in 1986. He then re-located to London and initially started selling manufacturing systems for IT giant NCR. In 1988 he switched to supplying IT consultancy to large blue chip organizations throughout the UK and in 1989 established his own company, MBA PLC. 

MBA developed rapidly throughout the 1990s and in 1999 MBA PLC became the first profitable uk technology company to float on Nasdaq. 
Mike subsequently took MBA private again in 2003 and today MBA has sales of over £75,000,000 with 13 offices and over 700 staff  across Europe, Asia and Australia. 

BARRY KILBY Vice Chairman
 Burnley FC Vice Chairman - Barry Kilby Barry resigned his post as Chairman in May 2012 after a hugely succesful 13-year stint. 
Barry initially joined the Board of Directors in October 1998 and was voted chairman at the company's Annual General Meeting two months later. 
In a 2-1 rights issue in January 1999, he invested £3 million in the club to become its largest single shareholder. 
Barry's business career has focused on the founding and building of the Europrint Group; the largest supplier of media games in the world. 
He was appointed to the role of Vice Chairman in October 2015. 
 Burnley FC Director - Clive Holt Clive is the board's longest serving member, having joined in August 1986. 
He has overseen the radical redevelopment of Turf Moor into a modern, all-seater stadium. Clive an engineer by profession, currently sits on a number of Technical Committees with BSI, CEN and ISO representing the UK. 
He is also a Non Executive Director of Vokes Air Holding A.B. (Sweden), which has interests in all of the main European and Scandinavian countries. Clive also acts currently as our Company Secretary.
 Burnley FC Director - John Banaskiewicz John joined the board of directors in November 2010 and his appointment was ratified at the Annual General Meeting a month later. 
He was appointed co-Chairman in May, 2012, but surrendered his position to resume duties as a director in the summer of 2015, citing family reasons. 
John co-founded Freight Investor Services Ltd UK in 2002, having previously established the wet and dry freight futures desks at brokerage Simpson Spence & Young after spending 11 years at Cargill International in a variety of roles, notably as freight and grain trader in the ocean freight department. 
Since its foundation, Freight Investor Services Ltd UK has enjoyed sustained growth in every year of operation and has expanded from its London base to include coverage of derivatives markets via its branches and trading associates in the United States, Greece, Japan and Singapore. 
 Burnley FC Director - Brian Nelson Long-time supporter Brian Nelson joined the Board of Directors in December 2013, after previously holding the position of Associate Director. 
Brian, who was born in Nelson and is still a Pendle resident, is the co-owner of the established textile manufacturers Parklane Textiles Ltd, along with wife Sandra. 
He has also previously assisted the club by paying for team flights to away games, sponsoring equipment for the Academy, and participating in the Turf Moor Bond; a process which enabled the club to repurchase its spiritual home and Gawthorpe training base in 2013 
 Burnley FC Director - Terry Crabb Lifelong supporter Terry Crabb joined the Burnley FC Board of Directors in January 2014 after previously being an Associate Director and investing in the Turf Moor Bond. 
Burnley born Terry worked in retail management for eighteen years before starting Dorset Cereals Ltd in 1989. He developed the award winning company, twice achieving The Queens Award for Export, to be an important supplier to all major retailers in the UK, also exporting to over 60 countries worldwide. 
Terry sold Dorset Cereals in 2005, then working as a business consultant to the food industry, managing projects for the Welsh Assembly Government, South West Food & Drink and food manufacturers. 
He is now largely retired, and able to devote more time to the Clarets, his family and other sporting activities. 
 Burnley FC Director - Brendan Flood

Brendan returned to the Board of Directors for a second spell in March 2014, having resigned for personal reasons in January 2013.

The Rossendale-businessman started his working life in Barclays Bank, progressing to the Risk Management Team in Manchester Regional Office at an early stage. Having left the bank in 1986, Brendan has spent 24 years in the property industry. 
He founded Modus in 1991, created an investment business with gross assets of £1.3 billion, and completed over 40 development projects valued at £900m. 
He has completed many complex property projects and is well regarded in the sector. Brendan also founded Mosaic Private Equity in 2006 and successfully completed six corporate transactions valued at over £80m. 
Through investing in Burnley FC and becoming the club's major investor and operational Director in 2007, he played an active role in taking the club to the Premier League, resulting in a turnover for Burnley FC of £45m in 2010 
Brendan is a member of the Pennine Chapter of the Young President Organisation (World Wide Organisation of Entrepreneurs).

Chief Executive

Neil Hart.jpg

Neil joined the club in March 2020 from his previous role as Chief Executive at Burnley FC in the Community Football Club.  

Mr Mike Garlick: 49.24%
Mr John Banaszkiewicz: 28.2%

The other five Directors hold, between them, a total of 16.36% 
Total Board holding: 93.8%
Manager Sean Dyche
Assistant Manager Ian Woan
First Team Coach Tony Loughlan

Goalkeeping Coach

Billy Mercer

Technical Director

Mike Rigg

Head of Recruitment Martin Hodge
Academy Manager Jonathan Pepper
Head of Sports Science Mark Howard
Head Physiotherapist Ally Beattie
Performance Analyst Adam Fairclough
Medical Officer Dr Simon Morris
Club Chiropodist David C. Tinker
Kit Manager Lee Martin
Academy Manager Jonathan Pepper 01282 704710 
Academy Secretary Nick Horne 01282 704710

Head of Football Operations / Club Secretary Matt Williams 01282 446800
PA to Head of Football & Company Governance Susan Crowther 01282 446800
Chief Executive Officer Neil Hart 01282 446800  
Chief Operating Officer Matt Williams 01282 446800
Marketing Operations Manager Nick Taylor 01282 704717
Project Manager & Data Protection Officer Steve Hawthorn 01282 704717
Stadium, Safety & Facilities Manager Doug Metcalfe 01282 446800
Head of Safeguarding Helen Tanner 07714 792507
Supporter Liaison Officer Anita Goodenough 01282 704717
Disability Liaison Officer Lewis Rimmer 01282 704716
Head Groundsman Paul Bradshaw    
Groundsman Aiden McGough    
  Barry O'Brien    
Facilties Staff Kevin Heseltine    
Financial Controller Ian Hargreaves 01282 446800
Accounts Executive Suzanne Thornber 01282 746800
Accounts Assistant Lucy Birch 01282 446800  
Commercial Director Anthony Fairclough 01282 700007
Commercial Operations Manager Carl Sanderson 01282 700007
Commercial Executive Jeremy Minihan 01282 700007
Commercial Executive Jade Varley 01282 700007
Commercial Executive Paul Walsh 01282 700007
Ticket Sales Hotline 0844 807 1882  
Customer Services General Enquiries 01282 446800
Ticket Office Manager Elaine Clare 01282 446800
Ticket Office Supervisor Dane Wilson 01282 446800
Group Sales Manager Steve Hawthorn 01282 704717
Customer Service General Enquiry 01282 700016
Head of Retail James Forsyth 01282 700016
Retail Sales Manager Glynn Clark 01282 700016
E-commerce Supervisor Kayleigh Southgate 01282 700016
Town Store Supervisor Lisa Merrifield    
General Enquiries   01282 700008
Head of Catering Chris Gibson 01282 700008
Conference & Events Sales Manager Chris Emmerson 01282 700008
Catering Operations Manager Mike Jones 01282 700008
Conference & Events Sales Coordinator Imogen Aspden 01282 700008
For Media Accreditation Data Co

or email
Marketing Manager Nick Taylor 01282 704717 

Media Manager Darren Bentley 01282 704701 

Deputy Media Manager Pete Oliver 01282 704701 

Marketing Officer Lorna Fitzpatrick 01282 704717 

Graphic Designer Adam Riding 01282 704701 

Head Videographer Dave Wilson 01282 704701


Alex Redmond 01282 704701 

Media Assistant

Ellis Lee 01282 704701

Community Department General Enquiries 01282 704716
Community CEO Sara Ward 01282 704716  
Deputy Community CEO To be appointed 01282 704716   

 For a comprehensive list of staff in our Community Department please click HERE

General Enquiries   01282 446800
Lotteries Manager Caroline Fowler 01282 446800

Lottery results are published on the lottery website