If you currently have a 2018/19 free under 10s season ticket in the Jimmy McIlroy Upper or a complimentary personal assistant/companion ticket they cannot be automatically renewed.
If you would like your season ticket to be renewed you need to contact the ticket office to let them know, as the Direct Debit scheme will only auto-renew 'paid seats'.
To do this simply email firstname.lastname@example.org, with the full name, clarets number, seats details of the free seat, with a statement saying 'I would like my free seat renewing for the 2019/2020 season'
Alternatively pop in to the Turf Moor Ticket Office and do so in person.
Failure to notify us of your wish to renew the ticket will result it in not being renewed for the 2019/20 season.
Burnley FC have been making calls to relevant supporters regarding the above, if you have already been contacted and confirmed you would like to keep your seat, thank you for confirming.